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2 Posts

07-29-2017

Australia

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3edc not working on 100s ideapad keyboard

2017-07-29, 23:33 PM

3edc not working on 100s ideapad keyboard. Just came back from the Lenovo repairer with a new keypad fitted but  PROBLEM STILL EXISTS. New laptop still under warranty. Using on screen  keyboard now. Problem also occurred and witnessed in front of technician at store service desk, but apparently would not replicate back at Lenovo repair facility. keypad was replaced under advice from level 2 techy. What next? Please advise....thanks

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2509 Posts

04-17-2014

United States of America

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Re: 3edc not working on 100s ideapad keyboard

2017-07-30, 2:27 AM

So the entire keyboard assembly was replaced? Use this page to pin-point the specific keys: http://www.keyboardtester.com/

 

It doesn't look like a software issue, so make sure to blow underneath the keycaps with compressed air. 


Regards,
Eric Xu

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2509 Posts

04-17-2014

United States of America

3463 Signins

42830 Page Views

  • Posts: 2509
  • Registered: ‎04-17-2014
  • Location: United States of America
  • Views: 42830
  • Message 2 of 2

Re: 3edc not working on 100s ideapad keyboard

2017-07-30, 2:27 AM

So the entire keyboard assembly was replaced? Use this page to pin-point the specific keys: http://www.keyboardtester.com/

 

It doesn't look like a software issue, so make sure to blow underneath the keycaps with compressed air. 


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the thumbs up to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an Accepted Solution!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

Please do not PM me for individual requests... please post to the forums instead :)

Lenovo Forums have transitioned to a new platform. The team is working hard to bring new features and make the forums better than it was before!

The 'Search' function is currently down. In the interim, please get help through browser searches.

Please ensure the option 'Subscribe me automatically to all discussions I have participated in' is enabled under your forum settings. That way, you'll be notified if anyone replies to your thread!

Communities:    Moto English     English     Deutsche     Español     Portugues     Русскоязычное     Česká     Slovenská     Українська   


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