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5 Posts

02-14-2016

Vietnam

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500 ISK - Suspect BIOS Compatible (SATA 3.0 Hard Drive on ODD via Caddy Bay not dectect by BIOS)

2016-02-14, 8:51 AM

Hi everyone,

 

I have tried new Lenovo Product: IdeaPad 500 ISK with Intel Real Sense Technology.

 

It is great experience with this device in my country whereas price / perfomance is super great :D.

 

However, one unbelivable issue coming when I have tried to replace the DVD (ODD) with a SSD drive.

 

Using a caddy bay at ODD, testing through F11/F12 Boot Menu Selection, we get the following results:

 

1. Internal HDD: SATA 3.0 (6.0Gb/s) Hard Disk 750GB

Caddy Bay: SATA 3.0 SSD Samsung 850 EVO

=>> Unable to Boot through SSD (F11 Selection, also not appear in BIOS) also not detect SSD after booting to Windows.

 

2. Internal HDD: SATA 3.0 HDD 750GB

Caddy Bay: SATA 2.0 HDD Toshiba

=>> Both drives detect in BIOS and Windows.

 

3. Internal HDD: SATA 3.0 HDD 750GB

Caddy Bay: SATA 3.0 HDD Seagate

=>> BIOS and F11 selection only detect Internal HDD but Windows could detect also using Caddy Bay Hard Drive normally.

 

I have also tested some other cases with different Caddy Bay Brand, Hard Drives, with Switchs change in Caddy Bay and got the same result.

 

Making some research over Internet I have found some other users got the same issues like this.

 

To sum up, it is right time for Lenovo to help us with new BIOS which bring better compatible to SATA 3.0 device under their SATA 2.0 port for DVD. (This is also a strange in design which a new powerful Skylake still have some SATA 2.0 Port).

 

Pictures:

 

Original System (DVD & Internal HDD)

 

Internal HDD SATA 3.0 & Caddy Bay HDD SATA 2.0

 

HDD on Caddy Bay Statistics (Scenarios 3)

 

SATA 2 Port at Skylake System

 

 

Moderator note: veiled profanity removed per Community Guidelines

 

Moderator comment: Thank you for modifying your images to remove the S/Ns.

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5 Posts

02-14-2016

Vietnam

21 Signins

106 Page Views

  • Posts: 5
  • Registered: ‎02-14-2016
  • Location: Vietnam
  • Views: 106
  • Message 2 of 4

Re: 500 ISK - Suspect BIOS Compatible (SATA 3.0 Hard Drive on ODD via Caddy Bay not dectect by BIOS)

2016-02-17, 7:16 AM

Hi, anybody here?


I have contacted with Lenovo Support also no feedback ?

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5 Posts

02-14-2016

Vietnam

21 Signins

106 Page Views

  • Posts: 5
  • Registered: ‎02-14-2016
  • Location: Vietnam
  • Views: 106
  • Message 3 of 4

Re: 500 ISK - Suspect BIOS Compatible (SATA 3.0 Hard Drive on ODD via Caddy Bay not dectect by BIOS)

2016-02-24, 8:08 AM

Hi, anybody here?

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5 Posts

02-14-2016

Vietnam

21 Signins

106 Page Views

  • Posts: 5
  • Registered: ‎02-14-2016
  • Location: Vietnam
  • Views: 106
  • Message 4 of 4

Re: 500 ISK - Suspect BIOS Compatible (SATA 3.0 Hard Drive on ODD via Caddy Bay not dectect by BIOS)

2016-04-04, 17:18 PM

Hi mod,  I would like to update the topic.

 

After one more month usage, the error appear more frequent.

 

Even with scenario #3: now the Hard Disk at Caddy Bay through ODD port (Hard Disk Info: SATA 3.0 . 1.0 TB taken from original internal Hard Disk of this laptop) works in a chain like "not detect at first boot, or laptop moved" then "detect after some shutdown-power on continously" although the electric led of Caddy Bay / Hard Disk motor always on.

 

What the hell this error come from ? Although lastest BIOS 1.05 updated, nothing change.

 

Do anybody could confirm this case as a RMA case and do something to make it work?

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