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05-30-2017

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Flex 5-1570 80XB Serial Number Not Recognized

2017-05-30, 1:02 AM

I recently purchased the Flex 5-1570 80XB from Costco. When trying to register it on the Lenovo site, as well as the support site, I am told to that the serial number is not valid or to "enter a right serial number" . I tried to find a phone number to call Lenovo, but did not have any luck. 

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11108 Posts

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Re: Flex 5-1570 80XB Serial Number Not Recognized

2017-05-30, 14:39 PM

Hi pjd10

 

Welcome to the Community Forums. 

 

This may happen to new system but you can verify information with technical support.

 

Canada : 877-453-6686 24 hours/day 7 days/week

 

Update us how things go for you.

 

Regards



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3 Posts

05-31-2017

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Re: Flex 5-1570 80XB Serial Number Not Recognized

2017-05-31, 2:42 AM

Same issue here.

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3 Posts

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Re: Flex 5-1570 80XB Serial Number Not Recognized

2017-05-31, 2:57 AM

Is there a US Technical Support phone line?

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Re: Flex 5-1570 80XB Serial Number Not Recognized

2017-05-31, 3:16 AM

Hi pjd10 ,

 

US technical support for Idealine products:

877-453-6686 24 hours/day 7 days/week 

 

Regards



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