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What's DOS?
Posts: 1
Registered: ‎07-11-2016
Location: CA
Message 1 of 2 (235 Views)

Ideapad 300 - Boot up problems after a mishap

[ Edited ]

Hi, after a small fall from my bed my laptop won't open. It starts and if I enter my password I can hear it logging in but I can't see anything from start to beginning can someone help me please? 

 

Nothing seems broken on the on the inside or outside

 

Mod's Edit: Additional information added to Subject line for clarity of issue.

 

Retired Support Specialist
Posts: 3,773
Registered: ‎12-24-2015
Location: IN
Message 2 of 2 (199 Views)

Re: Ideapad 300

Hi there, Jhonny   -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Sounds like a HDD defect to me but first I l try to investigate to fix the problem

Please run the Lenovo UEFI Diagnostics using the bootable pen drive & check for error.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

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