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csiga
Paper Tape
Posts: 4
Location: HU
Views: 925
Message 1 of 6

Ideapad 310-15ISK Nvidia 920M freezes

Hi all,

 

I have just received an Ideapad 310-15ISK with Nvidia 920M graphics card.

The operational system is Windows 7 Enterprise. 

 

I have installed the latest Nvidia driver: "376.33-notebook-win8-win7-64bit-international-whql".

The problem is if I want to run an application that uses this video card (and not the default Intel), I receive a blue screen with graphics card problem and the machine freezes. 

 

Is it a hardware issue and should I send it back??

 

Thanks!

 

csiga
Paper Tape
Posts: 4
Location: HU
Views: 855
Message 2 of 6

Re: Ideapad 310-15ISK Nvidia 920M freezes

Here a blue screen picture... 

Retired Support Specialist
Posts: 3,772
Location: IN
Views: 824
Message 3 of 6

Re: Ideapad 310-15ISK Nvidia 920M freezes

Hi there, Csiga            -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Uninstall the driver and do a fresh install of the latest driver for Nvidia card, from Lenovo website.

If that does not help, you should send the laptop to service center for a replacement of a graphic chip, particular with Nvidia!

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

csiga
Paper Tape
Posts: 4
Location: HU
Views: 814
Message 4 of 6

Re: Ideapad 310-15ISK Nvidia 920M freezes

Thanks for your answer!
Unfortunately I can not find on the specified site an NVidia driver, only Intel.
The notebook has been sent back to the trader...

Retired Support Specialist
Posts: 3,772
Location: IN
Views: 791
Message 5 of 6

Re: Ideapad 310-15ISK Nvidia 920M freezes

Update us how it goes.

 

 

 

 

Regards,

 

Tap that Kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted

csiga
Paper Tape
Posts: 4
Location: HU
Views: 721
Message 6 of 6

Re: Ideapad 310-15ISK Nvidia 920M freezes

This Nvidia 920M is NOT Win7 compatible, sad the service. So, notebook back. But I am not sad, this was a very loud type (fan noise) what I do not like...

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