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04-19-2016

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Ideapad 500s - Microsoft Edge not working

2016-04-19, 10:04 AM

I bought a brand new Ideapad 500s and did a lenovo hardware scan. It failed on mathematical operations and i was told to update the graphics card drivers - have two (intel hd graphics 520, NVIDIA GeForce 920). They updated successfully. However now Microsoft Edge will not open - i open it and it closes immediately. I can use IE and Firefox but not Edge. I called support and was told to reinstall the drivers and it would work but that had no impact. Edge still will not open. Any ideas?

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11827 Posts

11-30-2015

PH

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Re: Ideapad 500s - Microsoft Edge not working

2016-04-19, 16:35 PM

Hi saorchid , 

 

Welcome to the Community Forums. 

 

SInce MS Edge are prebuilt to the system files , try Repair Microsoft Edge Through System File Checker initially. 

If unable to repair you may go to the next step to Reset Microsoft Edge Through PowerShell . 

 

Update us how things go. 

 

 

Regards



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3 Posts

04-19-2016

UK

7 Signins

55 Page Views

  • Posts: 3
  • Registered: ‎04-19-2016
  • Location: UK
  • Views: 55
  • Message 3 of 4

Re: Ideapad 500s - Microsoft Edge not working

2016-04-19, 19:03 PM

Hi,

 

I updated the Windows 10 files which I think included Edge files. It is now working again. Thanks 

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11827 Posts

11-30-2015

PH

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  • Posts: 11827
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Re: Ideapad 500s - Microsoft Edge not working

2016-04-19, 19:53 PM

Hi saorchid , 

 

 

Great that the reset works now with a fresh sys files and registry for the Edge. 

 

Please feel free to post in our community and share your ideas at anytime.

 

 

Cheers



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