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Naldoo
Paper Tape
Posts: 3
Location: EG
Views: 1,561
Message 1 of 7

Ideapad 510 battery plugged in not charging

suddenly i checked the battery symbol and it is plugged in but not charging what should i do??

Retired Support Specialist
Posts: 3,772
Location: IN
Views: 1,500
Message 2 of 7

Re: Ideapad 510 battery plugged in not charging

Hi there, Naldoo         -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Tried battery gauge?

Also try this:

Remove the battery, un-plug the ac power, press power button for 30-40 secs, replace the battery and check if it works.

 

Update us how it goes.

 

 

 

 

Regards,

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Naldoo
Paper Tape
Posts: 3
Location: EG
Views: 1,491
Message 3 of 7

Re: Ideapad 510 battery plugged in not charging

the battery is internal i can't disconnect it but it suddenly worked i have bought that lenovo a week ago should i give it back?!

Retired Support Specialist
Posts: 3,772
Location: IN
Views: 1,480
Message 4 of 7

Re: Ideapad 510 battery plugged in not charging

Since its is under warranty I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly or assist you further.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Naldoo
Paper Tape
Posts: 3
Location: EG
Views: 1,458
Message 5 of 7

Re: Ideapad 510 battery plugged in not charging

i am not happy with what happend they took the laptop from me to diagnose what's the problem and said they will contact me in 7 to 10 days and i'm really annoyed with that i am a bachelor student in architecture and i really need my laptop but they told me they had to diagnose the problem first before they give me a new one ..... this is my first lenovo and i'm not happy with what's going on with customer services 

romanh12
Paper Tape
Posts: 5
Location: DE
Views: 1,449
Message 6 of 7

Re: Ideapad 510 battery plugged in not charging

Go and look  to the " lenovo setting" app under "battery"

len.JPG

AhmedMagdyy
Fanfold Paper
Posts: 9
Location: EG
Views: 1,345
Message 7 of 7

Re: Ideapad 510 battery plugged in not charging

how I can get it from my laptop

i`ve installed all drivers from lenovo support and i cant reach this service

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