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ImBirbrata
Blue Screen Again
Posts: 3
Location: IN
Views: 860
Message 1 of 5

Lenovo Flex 2 14: Not working touchscreen

Hi Team,
I have Lenovo Flex 2 14, which is not working touch screen.
I have try all method but unable to fixed it.

 

1)  HID- compliant touchscreen is not present in device manager

2) Not found USB Touchscreen Controller (A111)

 

 

Really disapointed about this Smiley Sad  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10.

 

 

thanks 

Birbrata

 

 

Device Manager.jpgSystem Info.jpg

Highlighted
Support Specialist
Posts: 2,948
Location: GB
Views: 803
Message 2 of 5

Re: Lenovo Flex 2 14: Not working touchscreen

Hello ImBirbrata

Thanks for using the Lenovo forums.


Are you using the latest Windows update for the unit?

This may be the cause of the issue, from what I can see, the unit has yet to be tested with the latest update as per posting:

https://support.lenovo.com/gb/en/solutions/ht503655

 

I would recommendt that you revert back to the previous Windows update and see if the issue persists.

 

Hope this helps, let us know how you get on.


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ImBirbrata
Blue Screen Again
Posts: 3
Location: IN
Views: 798
Message 3 of 5

Re: Lenovo Flex 2 14: Not working touchscreen

I'm on this version, tell me how back old version ?

 

 

 

 

 

 

 

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Support Specialist
Posts: 2,948
Location: GB
Views: 796
Message 4 of 5

Re: Lenovo Flex 2 14: Not working touchscreen

Follow this guide, this should be able to help you walk through how to revert back to the previous update.

 

https://www.howtogeek.com/235474/how-to-roll-back-builds-and-uninstall-updates-on-windows-10/

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
ImBirbrata
Blue Screen Again
Posts: 3
Location: IN
Views: 782
Message 5 of 5

Re: Lenovo Flex 2 14: Not working touchscreen

Just completed Lenovo One Key Recovery, now im on Windows 8.1 but still have same problem, and not found touch driver on device manager

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