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11-17-2017

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Lenovo Ideapad 320-15IKB (Type 80XL) noice

2017-11-17, 20:48 PM

Hi Lenovo team,

 

I have purchased new Lenovo Ideapad 320-15 IKB (Type 80XL) laptop. I noticed there is some small noice/ rattling sound coming right side of the system. I can clearly hear it all the time.

 

I ran diagnostics from Lenovo site. And Updated BIOS too. But the problem still persists.

 

Please help me what to do.

 

Thanks much!

 

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808 Posts

07-10-2016

GB

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Re: Lenovo Ideapad 320-15IKB (Type 80XL) noice

2017-11-18, 11:10 AM

wrote:

I have purchased new Lenovo Ideapad 320-15 IKB (Type 80XL) laptop. I noticed there is some small noise/rattling sound coming right side of the system. I can clearly hear it all the time.


If it is the same as the problem described in this thread:

 

https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/320-14IKB-Laptop-ideapad-Hard-Disk-Clicking-Sound/m-p/3778319#M48201

 

the noise is caused by the particular brand/model of hard disk installed.  The solutions are:

 

(1) Swap the disk for a different brand/model at your own expense.

(2) Try to persuade Lenovo to swap the disk for a different brand/model at their expense.

(3) Return the laptop to the retailer for a full refund and purchase something different.

 

-- from CyberSimian in the UK

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