English Community

Lenovo TabletsWindows based Tablets
All Forum Topics
Options

3 Posts

04-13-2018

LU

18 Signins

100 Page Views

  • Posts: 3
  • Registered: ‎04-13-2018
  • Location: LU
  • Views: 100
  • Message 1 of 7

Lenovo Ideapad Miix 310 won't turn on after BIOS update

2018-04-13, 16:14 PM

Hello everyone 

 

This morning I've updated my BIOS (MIIX 310cWindow 10) after telling BIOS update failed It won't turn on, I push power Button nothings to happen, screen stay dark!

 

The battery is fine!

 

please help me! 

 

 

Reply
Options

2953 Posts

02-22-2017

GB

1083 Signins

26243 Page Views

  • Posts: 2953
  • Registered: ‎02-22-2017
  • Location: GB
  • Views: 26243
  • Message 2 of 7

Re: Lenovo Ideapad Miix 310 won't turn on after BIOS update

2018-04-19, 14:33 PM

Hello Pouria25

Thanks for using the Lenovo forums.


Try to hold down the power button with the charger plugged in.

 

You can also try holding Volume Up +Power buttons, this should get you into the recovery, 

 

If it`s still refusing to boot up, you may want to consider getting in touch with your local Lenovo support line for a possible service.

Below is the link to the phone list where you can find these numbers


Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.




Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Reply
Options

7 Posts

11-30-2013

DE

7 Signins

49 Page Views

  • Posts: 7
  • Registered: ‎11-30-2013
  • Location: DE
  • Views: 49
  • Message 3 of 7

Re: Lenovo Ideapad Miix 310 won't turn on after BIOS update

2018-05-16, 15:51 PM

@Pouria25: I ran into the same problem. Tried to update to latest firmware, the 310 rebooted and printed somethink like "firmware update failed - need to reboot" and it won't power on since.

 

Did you find out anything or did Lenovo support help you in any way?

Reply
Options

7 Posts

11-30-2013

DE

7 Signins

49 Page Views

  • Posts: 7
  • Registered: ‎11-30-2013
  • Location: DE
  • Views: 49
  • Message 4 of 7

Re: Lenovo Ideapad Miix 310 won't turn on after BIOS update

2018-05-16, 15:52 PM

BTW: I am not sure if I ever installed a firmware update but a few days ago I updated to the latest Windows release. Can you confirm that you were also running Windows 10 1803 release? Maybe the bios updater is not compatible?

Reply
Options

3 Posts

04-13-2018

LU

18 Signins

100 Page Views

  • Posts: 3
  • Registered: ‎04-13-2018
  • Location: LU
  • Views: 100
  • Message 5 of 7

Re: Lenovo Ideapad Miix 310 won't turn on after BIOS update

2018-05-27, 19:18 PM

I've brought my tablet to the store where I've bought, they've told me Lenovo said: "The motherboard is dead and needs to change". The funny part is they've told me the problem didn't provide because of BIOS Update and the motherboard has, only 1-year guarantee it means I should pay 144.47€ (More than half of the price of my tablet 259.99 €) to repair it. I don't how is possible the most important part of this device has a 1-year guarantee and it's dead because of the update which their own app "Lenovo MOTO Smart Assistant" ask me to download it.
I would like to ask of Lenovo: which part of my device has 2 years or more than 1-year guarantee?

The battery has 6 months and motherboard which means Ram, Hard-drive, CPU ... 1 year!

How could Lenovo compare his device and service with others? 

 

I hope the store which I have bought my tablet has lied to me, and I could receive my tablet fixed without paying money.

I'm waiting for Lenovo respond.

 

 

 

Reply
Options

7 Posts

11-30-2013

DE

7 Signins

49 Page Views

  • Posts: 7
  • Registered: ‎11-30-2013
  • Location: DE
  • Views: 49
  • Message 6 of 7

Re: Lenovo Ideapad Miix 310 won't turn on after BIOS update

2018-05-27, 19:39 PM

I used the support chat and Lenovo offered repair without any discussion.

Reply
Options

3 Posts

04-13-2018

LU

18 Signins

100 Page Views

  • Posts: 3
  • Registered: ‎04-13-2018
  • Location: LU
  • Views: 100
  • Message 7 of 7

Re: Lenovo Ideapad Miix 310 won't turn on after BIOS update

2018-05-28, 16:45 PM
How long is your device covered by the guarantee?
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save