01-06-2018 04:42 PM
I recently factory reset my laptop and it said it was missing some things and shut off. Later, I turned it off and all it does is show the “Lenovo” screen, goes black, then grey in a endless loop. How can I fix this problem?
01-06-2018 09:43 PM
That sounds horrible. Try factory reseting again through the onekey recovery button of your PC if you have that. If you don't, you can go through other usual troubleshooting to see if it helps. Remove the charger and battery then hold the power button for 1 minute. Then plug in power and start up again. Try entering BIOS or other settings that's accessible from startup to see if that's possible. Last resort would be to take your computer to a professional or try to remove your hard drive, connect it to another computer, format it (Wipes It Clean), and then reinstall windows on it.
01-07-2018 12:33 PM