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Paper Tape
Posts: 1
Registered: ‎05-14-2017
Location: US
Message 1 of 2 (170 Views)

Lenovo ideapad 310 -15ikb

Hi, I recently bought an ideapad 310 and I've been trying to connect it to my TV using the VGA connection without success. As soon as I plug the cable in to the PC port the screen freezes and showing only the desktop. Any open window cannot be accessed and even though I can bring up the start menu I cannot launch any program and see it (the program runs but I cannot see it). The HDMI connection works well. 

Has anybody had the same problem? Can it be a display setting set wrong? 

Please advise.

Many thanks in advance.

Support Specialist
Posts: 2,214
Registered: ‎02-22-2017
Location: GB
Message 2 of 2 (96 Views)

Re: Lenovo ideapad 310 -15ikb

Hello TheFlyingsanto

Thanks for using the Lenovo forums.


Try to download the Video and Chipset drivers for the unit from the support page.

 

Make sure to reboot after an update on the unit.

Also, Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal


Hope this helps, let us know how you get on.


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