09-21-2017 03:15 PM
I purchased a Lenovo Ideapad 510 laptop and spent days transfering and setting up all my programs and files. After a while I noticed a vertical line down the monitor and the resolution was not as good as my old HP but, as I had put in so much effort (and money) into setting it up, and because I need a computer for my job (could not be without it for days), I delayed in sending it back. Now it is out of warranty and the resolution and vertical line problem is still there, I googled the issue but could not find a solution. I am very disapointed with the Lenovo product and would hesitate before buying another Lenovo product. Has anyone out there had this problem and how can I fix it?
09-27-2017 08:09 AM
Thanks for using the Lenovo forums.
Sounds like this could be an issue with the connection on motherboard and display.
Try to download the Video and Chipset drivers for the unit from the support page.
Make sure to reboot after an update on the unit.
Also, try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.
(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal
Hope this helps, let us know how you get on.
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