English Community

Lenovo NotebooksLenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks
All Forum Topics
Options

1 Posts

01-15-2017

US

2 Signins

52 Page Views

  • Posts: 1
  • Registered: ‎01-15-2017
  • Location: US
  • Views: 52
  • Message 1 of 8

Lenovo ideapad flex 4 1480

2017-01-15, 5:28 AM

Hello everyone.

I got this laptop since this xmas  include thi webroot security anti virus . I installed it few days ago anf it worked normally. I dont know how it happened today when i turn laptop on,  the laptop is on with black screeen and some words said 100% the system memory tested  ok.  Please see the attach and please do help. Thank you and appriciated alottttt

Amy

Reply
Options

153 Posts

11-28-2016

GB

188 Signins

1883 Page Views

  • Posts: 153
  • Registered: ‎11-28-2016
  • Location: GB
  • Views: 1883
  • Message 2 of 8

Re: Lenovo ideapad flex 4 1480

2017-01-16, 13:07 PM

wrote:

Hello everyone.

I got this laptop since this xmas  include thi webroot security anti virus . I installed it few days ago anf it worked normally. I dont know how it happened today when i turn laptop on,  the laptop is on with black screeen and some words said 100% the system memory tested  ok.  Please see the attach and please do help. Thank you and appriciated alottttt

Amy


Hi amyvo26,

 

Welcome to the Forum. 

 

So, you can not go through this screen?

If so, I would recommend you to access to the recovery menu pressing the Novo button ( with the unit off) and try to boot up your unit in safe mode. Then uninstall the antivirus.

 

If you can not boot up in safe mode, please try  to restore your unit to a point before you installed the antivirus, and again if this does not work, please try performing a factory reset.

 

Let us know how it goes.

 

Regards.

Reply
Options

3 Posts

02-04-2017

US

1 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎02-04-2017
  • Location: US
  • Views: 15
  • Message 3 of 8

Re: Lenovo ideapad flex 4 1480

2017-02-04, 3:06 AM
I have the exact same message on boot up! Same exact model, too, purchased late November. It's a sitting paper weight right now...
Reply
Options

3 Posts

02-04-2017

US

1 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎02-04-2017
  • Location: US
  • Views: 15
  • Message 4 of 8

Re: Lenovo ideapad flex 4 1480

2017-02-04, 3:07 AM

What is the Novo button and where is it?

Reply
Options

3 Posts

02-04-2017

US

1 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎02-04-2017
  • Location: US
  • Views: 15
  • Message 5 of 8

Re: Lenovo ideapad flex 4 1480

2017-02-04, 3:15 AM

Okay, I found and pressed the Novo button while it was off, but it just went back to the same screen. The memory test part takes a second at most, and then it just sits there...  The only way to turn it off is to hold down the power button. Please help! Thanks!

Reply
Options

3 Posts

10-01-2017

AR

1 Signins

21 Page Views

  • Posts: 3
  • Registered: ‎10-01-2017
  • Location: AR
  • Views: 21
  • Message 6 of 8

Re: Lenovo ideapad flex 4 1480

2017-10-01, 19:48 PM
Try this:
Disconnect from the power supply.
Remove the back cover and disconnect the battery.
Disconnect the hard drive and reconnect the battery.
Turn on the computer and when it does not find a bootable drive, enter the bios and restore the default options.
Press F10, save and exit. Turn off the computer, reconnect the hard drive, and turn it on again. Luck
Reply
Options

3 Posts

10-01-2017

AR

1 Signins

21 Page Views

  • Posts: 3
  • Registered: ‎10-01-2017
  • Location: AR
  • Views: 21
  • Message 7 of 8

Re: Lenovo ideapad flex 4 1480

2017-10-01, 19:51 PM
Try this:
Disconnect from the power supply.
Remove the back cover and disconnect the battery.
Disconnect the hard drive and reconnect the battery.
Turn on the computer and when it does not find a bootable drive, enter the bios and restore the default options.
Press F10, save and exit. Turn off the computer, reconnect the hard drive, and turn it on again. Luck
Reply
Options

3 Posts

10-01-2017

AR

1 Signins

21 Page Views

  • Posts: 3
  • Registered: ‎10-01-2017
  • Location: AR
  • Views: 21
  • Message 8 of 8

Re: Lenovo ideapad flex 4 1480

2017-10-01, 19:54 PM
Try this:
Disconnect from the power supply.
Remove the back cover and disconnect the battery.
Disconnect the hard drive and reconnect the battery.
Turn on the computer and when it does not find a bootable drive, enter the bios and restore the default options.
Press F10, save and exit. Turn off the computer, reconnect the hard drive, and turn it on again. Luck
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete