Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks
All Forum Topics
Options

4 Posts

01-05-2018

Australia

3 Signins

35 Page Views

  • Posts: 4
  • Registered: ‎01-05-2018
  • Location: Australia
  • Views: 35
  • Message 1 of 3

Loose/Damaged USB Ports on Ideapad 710s

2018-01-05, 8:15 AM

Hi there! 

 

I purchased a Ideapad 710s about 9 months ago. I haven't used the USB ports very much in this time (maybe once a fortnight max). I tried to copy some photos from my phone last week and it wouldn't recognise it, previously it did. I got another phone and tried to send some files to it and the connection would continue to drop out (could tell because of the volume being on). 

 

I thought it was my phone wire or the phone, but it worked perfectly fine with another Lenovo laptop I have. 

 

How can I fix this? 

 

Another problem: 

My touch pad has been acting up recently too, been very hard to use the gestures - 4 finger swipe down and to the side. 

 

Thanks so much! :)  

Reply
Options

9438 Posts

01-13-2008

United States of America

78158 Signins

2247480 Page Views

  • Posts: 9438
  • Registered: ‎01-13-2008
  • Location: United States of America
  • Views: 2247480
  • Message 2 of 3

Re: Loose/Damaged USB Ports on Ideapad 710s

2018-01-08, 0:29 AM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

Reply
Options

2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

1083 Signins

26243 Page Views

  • Posts: 2954
  • Registered: ‎02-22-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 26243
  • Message 3 of 3

Re: Loose/Damaged USB Ports on Ideapad 710s

2018-02-12, 10:47 AM

Hello Jayz10

Thanks for using the Lenovo forums.


Sounds it like it may not be nothing more than some built up static on the unit, I had a similar situation with a unit of mine a while ago, I`d recommend you attempt to perform a static discharge and see if that is able to help your out at all.

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

You can also attempt to update your drivers, usb(if available), and chipset drivers; you can find these at the support page:

https://support.lenovo.com/de/en

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms