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  • Registered: ‎03-02-2016
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Upgraded to Windows 10, Ideapad P500 Touchscreen not working

2016-03-02, 21:13 PM

Hello All,


I have a question, I am asking this on behalf of my stepmother. She recently upgraded to Windows 10 with her Lenovo Ideapad P500 Touch. She has informed me that her the touchscreen no longer functions. It acts like your regular monitor now. I was curious if it would be a driver issue, or would it be that the touchscreen is not compatible with Windows 10?


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Re: Upgraded to Windows 10, Ideapad P500 Touchscreen not working

2016-03-04, 6:24 AM

Hi Sledoux,


Welcome to the Forums.


Also check if the touch screen drivers are disabled. If they are disabled, right click on it and click on enable.

Method 1: 
First try to run Hardware and Device trouble-shooter. Follow the steps.

  1. Press Windows Key +R, type Control Panel.
    b.Type troubleshooting in the search bar, click on troubleshooting.
    c. Click on Hardware and Sound, click on Hardware and Devices.
    d. Follow the steps from the wizard to run the trouble-shooter.

Method 2: I will suggest you to try and update the touch screen drivers and check if that helps.

  1. Press Windows and X keys together.
    b. Expand Human Interface Devices.  
    c. Locate the Touch screen driver.
    d. Right-click on the driver icon and click on Update Driver Software.
    e. Click on Search automatically for the updated driver software.
    f. Follow the onscreen instructions to update the touchpad driver.


I hope the above information helps.






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