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05-18-2018

BG

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Windows 10, version 1803 incompatible with 720s-14ikb(type 81BD)

2018-05-18, 19:48 PM

Hi, 

I have the Lenovo Ideapad 720s-14IKB(type 81BD) and today I saw there is a Windows 10, version 1803 update.

When it was prepared, this message was shown -> "We found some issues. Select this message to fix and finish updating.".

When clicking on "Fix issues" button there was a message saying my hardware is not supported by this update.

Even though my device is  listed in the supported devices, I am still unable to update to version 1803.

Anyone else having similar issues regarding this update? How can I fix this?

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3903 Posts

12-11-2015

US

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Re: Windows 10, version 1803 incompatible with 720s-14ikb(type 81BD)

2018-05-18, 20:12 PM

I have heard of some people getting beyond that error by using the Microsoft Media Creation Tool to create version 1803 installation media on a USB or DVD, and then running the upgrade successfully, but that said, I have also heard that Microsoft has disovered some serious issues with 1803 on laptops that have hybrid video cards (Intel HD and Nvidia discreet etc) and systems with Intel NVMe SSD's, so Microsoft may be pulling back on upgrading those systems until it can iron those problems out, so I personally would wait a bit if either apply. 

 

Cheers,

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3 Posts

05-18-2018

BG

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Re: Windows 10, version 1803 incompatible with 720s-14ikb(type 81BD)

2018-05-18, 20:29 PM

JDGillis, thanks for the fast reply! If that's the case, I will probably just wait for now.

Cheers :)

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1 Posts

05-20-2018

DK

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Re: Windows 10, version 1803 incompatible with 720s-14ikb(type 81BD)

2018-05-20, 8:46 AM
Thank you very much. I have the same problem and don't understand that my device is listed on the tested list. Tried both the windows update and windows 10 update assistant with the same result saying "Your PC Hardware is not supported on this version of windows 10." I have the same 720s-14ibk(type 81BD)
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3 Posts

05-07-2018

PL

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Re: Windows 10, version 1803 incompatible with 720s-14ikb(type 81BD)

2018-05-21, 9:59 AM

I've got the same problem with my 720s-14ikb. Two clean install and BSoD all the time. 

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