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after windows update ,,ideapad 500 is not detecting external screen

2017-05-22, 11:19 AM

after the last windows update the ideapad 500 is not detecting the external screen ,,even though I re-installed all the drivers of the AMD chip ,,,but of no use ,,I have restarted several times ,,but yet of no use ,,,


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Re: after windows update ,,ideapad 500 is not detecting external screen

2017-05-24, 7:49 AM

Hi, Drahmed  –


Thank you for writing in to the Lenovo Forum - happy to have you here today.


So, I need to you to try a couple of things first before we figure out the actual problem.


  1. Connect the cable to your second display and navigate to Control Panel.
  2. Click on Display and Then on Change Display Settings.


Q - Do you see your laptop display and the external display listed there?


If Yes, then select the external display, set the resolution and Click Ok.

(Whether you want to duplicate displays or use either one is up to you)

You can also click Identify to verify that both displays are being identified correctly.


If No, then click on Detect (if its enabled) and see if the other monitor shows up.


Update us how it goes.







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