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1 Posts

06-10-2016

US

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  • Posts: 1
  • Registered: ‎06-10-2016
  • Location: US
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  • Message 1 of 2

case number is not found

2016-07-18, 21:54 PM

Hello,

 

I am looking to check the status of my Flex 3 repair ticket. Case# 7023561080. I have tried to look up the status on the tracking tool and it tells me that the case number is invalid. My device was shipped via FedEx 8 days ago so I am unable to enter my serial number to chat with someone to learn the if my device has been received or not. Please advise. 

 

Thank you. 

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16 Posts

07-18-2016

US

28 Signins

175 Page Views

  • Posts: 16
  • Registered: ‎07-18-2016
  • Location: US
  • Views: 175
  • Message 2 of 2

Re: case number is not found

2016-07-19, 19:17 PM
Call customer service. 877-453-6686
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