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3 Posts

09-03-2016

United States of America

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ideapad 710s hinge has a crack.

2016-09-03, 23:14 PM

Got my laptop after almost 2 weeks of placing the order. Although the wait was worth it, just after third day I found a crack on the hinge. I was extremely cautious in handling the laptop, mind you, and i believe this weather was present since day 1.

 

I know the crack is really small, but i'm afraid of the integrity of the hinge itself. Not sure if I could claim a return or exchange.

 

http://goo.gl/6dsidu

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4 Posts

09-11-2016

Canada

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Re: ideapad 710s hinge has a crack.

2016-09-11, 4:11 AM

I have the crack at that similar spot.

 

 

 

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9468 Posts

01-13-2008

United States of America

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Re: ideapad 710s hinge has a crack.

2016-09-11, 4:13 AM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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3 Posts

09-03-2016

United States of America

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Re: ideapad 710s hinge has a crack.

2016-09-11, 16:31 PM

OMG!!! It is the exact same crack at the exact same spot! What do you plan to do about it? Return?

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2 Posts

09-14-2016

Canada

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Re: ideapad 710s hinge has a crack.

2016-09-14, 20:50 PM

I'm not sure how useful Lenovo will be on helping us with this issue, I have the exact same crack. The only difference is that mine is almost microsopic. Any ideas ? What do you want to do ? I trust the damage is superficial only.

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2 Posts

09-14-2016

Canada

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Re: ideapad 710s hinge has a crack.

2016-09-14, 20:59 PM
Hey there Fish2. I have the same problem, meaning exact same. Judging by other forums it seems Lenovo might simply write us off even though we both have new ultra-books. All my other computer functions seem to be working at 110% efficiency. I plan to use the 710s as I normally do, the damage seems isolated at the surface at the moment. It seems less hassle to just take the computer to a local computer repair shop , at least then you have a face to face guarantee. Please let me know if your Crack spreads.

Sincerely,

A
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2 Posts

01-10-2017

United Kingdom of Great Britain and Northern Ireland

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Re: ideapad 710s hinge has a crack.

2017-01-19, 9:05 AM

Exactly the same crack here too!

Has to be a design fault, May give Lenovo a call and direct them to this page.

Are we covered under warrenty?

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