08-08-2017 12:31 PM
Welcome to the Community Forums.
Check your BIOS if needed for some update to currently available ones here.
Make sure you have also installed need drivers, power management tools and software for your system here from the support site.
Observe and update us how it goes for you.
08-08-2017 02:08 PM
Proceed with a power drain and unplug the charger, remove the battery and press the power button for 12 seconds then release. Press power again for 12 seconds ensuring that flea power is all drained and replace back the battery and use it until the charge goes down 20%. Connect the charger without turning on the machine for 2-3 hours as we expect it to charge while plugged in and observe.
You can do the same procedure to compare with the original harddrive to isolate if the SSD is the main factor for the battery drain.
With the same Windows version and drivers as with the original drive, check the applications in Battery use to show battery use across all apps from the last 24 hours to identify what application that may be causing this under Settings.
Controlling those applications can help save the battery life as well as decreasing display brightness maybe to 80%.
Update us how it goes.
08-09-2017 06:15 AM
Warranty repair would only service the machine without cost if anything is not working from the original parts and its configuration.
So only if the issue (big drop on battery discharge) also happens with the original harddrive then calling technical support would be ideal.
Changes and compatibility with upgrades are not covered by the warranty.
11-28-2017 01:46 PM
i tried with an ssd too still discharging in a few minutes 20 or so just like with the original HDD from factor i CAN NOT remove the big battery i can only remove the small one on the motherboard,thats what you mean?NEED HELP ASAP.THANKS!
11-29-2017 05:14 AM