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What's DOS?
Posts: 1
Registered: ‎02-19-2017
Location: SG
Message 1 of 2 (466 Views)

lenovo ideapad 310 factory reset failed now cannot go past the lenovo screen

 
Retired Support Specialist
Posts: 3,773
Registered: ‎12-24-2015
Location: IN
Message 2 of 2 (352 Views)

Re: lenovo ideapad 310 factory reset failed now cannot go past the lenovo screen

Hi there, Saviol           -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Did you change boot order to install the system from cd/dvds?
If you already did, it sounds like hardware issue, could be hdd or ram. Can you check if they work?

 

Update us how it goes.

 

 

 

Regards,

 

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