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Paper Tape
Posts: 7
Registered: ‎08-06-2015
Location: United States
Message 1 of 7 (1,193 Views)

lenovo ideapad flex 14 touchscreen not working

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager.

 

Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

Retired Support Specialist
Posts: 3,773
Registered: ‎12-24-2015
Location: IN
Message 2 of 7 (1,120 Views)

Re: lenovo ideapad flex 14 touchscreen not working

Hi there, Killer -


Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Can you try the following? 

 

  1. Under theDevice ManagerHuman Interface Devices, can you do a right click and disable on anything that says HID-compliant device (this is the driver that controls the touchscreen). 
  1. When finished, reboot the system and observe if you still get the same issue.

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Paper Tape
Posts: 7
Registered: ‎08-06-2015
Location: United States
Message 3 of 7 (1,088 Views)

Re: lenovo ideapad flex 14 touchscreen not working

Nope, have tried that, there is no option for HID-compliant device
Paper Tape
Posts: 7
Registered: ‎08-06-2015
Location: United States
Message 4 of 7 (1,057 Views)

Re: lenovo ideapad flex 14 touchscreen not working

Could really use help. This laptop was bought for the fact that it's touchscreen and can be used as a tablet. So far it doesn't do it's purpose and is a waste of money. 

Retired Support Specialist
Posts: 3,773
Registered: ‎12-24-2015
Location: IN
Message 5 of 7 (1,050 Views)

Re: lenovo ideapad flex 14 touchscreen not working

Press Windows+X.

 

- Select Device Manager.

- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.

- Restart your computer.

- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.  Your issue should be resolved!

 

Update us how it goes.

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Paper Tape
Posts: 7
Registered: ‎08-06-2015
Location: United States
Message 6 of 7 (1,045 Views)

Re: lenovo ideapad flex 14 touchscreen not working

I really don't think you're even reading my comments. You're just copying and pasting, I've seen these exact posts in other threads. 

 

I've done all this, there is nothing under that name in device manager. 

Paper Tape
Posts: 7
Registered: ‎08-06-2015
Location: United States
Message 7 of 7 (988 Views)

Re: lenovo ideapad flex 14 touchscreen not working

I guess this is just an expensive paper weight now huh? Great work.

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