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100s-11IBY - unable to access windows & also unable to format

2016-05-09, 11:41 AM

hi,

 

i bought lenovo ideapad 100s-11lby  win-10 recently  and i give to my freind to use he change password & forget  i am unable access to windows please advice me how to make restore factory settings

 

i try to format with usb in option FN+F12  i can see boot option but when i try to select  up and down arrow is not working kindly help me how to solve my problem

 

Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

 

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Re: unable to access windows & also unable to format

2016-05-09, 13:26 PM

http://www.notebookcheck.net/fileadmin/_processed_/csm_MG_6590_326519e4d6.jpg

 

if this is your laptop above the f2 key is a little button to do a factory reset while the laptop is off press this button it will turn on and run you through the novo reset

Thx dave

yoga 2, lenovo b540
3 custom gaming pc systems

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Re: unable to access windows & also unable to format

2016-05-09, 13:42 PM

Dear Mr. Dave,

 

Thank you so much for your replay

as advised i press the small button above F2 & i see the nova menu its mentioned

 

NORMAL STARTUP

BIOS SETUP

BOOT MENU

SYSTEM RECOVERY

kindly advice which option i want to select to reset laptop to factory defalts

 

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Re: unable to access windows & also unable to format

2016-05-09, 13:45 PM
did you try to perform Onekey recovery ?
you can re install the OS from there you dont have to format with usb, this might help you https://support.lenovo.com/gb/en/documents/ht062552
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Re: unable to access windows & also unable to format

2016-05-09, 13:47 PM

System Recovery - restore from initial back up- click start - yes - yes. 

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Re: unable to access windows & also unable to format

2016-05-09, 14:01 PM

Dear Mr. Grey,

 

yes i press the nova button and select system recovery option after that below window is apppear there is no one key recovery option & restore from initial back up kindly advice

 

when i press system recovery below options displayed

 

CONTINUE

exit and continue windows 10

 

TROUBLESHOOT

reset your pc or see advanced options

 

TURN OFF YOUR PC

 

kindly advice

 

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Re: unable to access windows & also unable to format

2016-05-09, 16:10 PM
TROUBLESHOOT
reset your pc or see advanced options

is the one you would like, you would have to post next options as dont have pc with me ATM
Thx dave

yoga 2, lenovo b540
3 custom gaming pc systems
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Re: unable to access windows & also unable to format

2016-05-11, 13:31 PM
as caveman31 said ,Troubleshoot and then if you want start with a fresh copy of widnows then select reset this PC then delete everything.
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  • Message 9 of 9

Re: unable to access windows & also unable to format

2016-11-30, 22:46 PM

I pressed that button and it's not allowing me to format my laptop so any other options

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