Thank you for your patience and for trying the previous suggestions. Let's explore a few more troubleshooting steps to help resolve the issue:
1. Change WiFi Channel:
- If your router is set to auto-select channels, it might be on a crowded channel. Access your router settings and try changing the WiFi channel to a less congested one (e.g., channels 1, 6, or 11 for 2.4 GHz).
2. Disable Background Applications:
- Some background applications can consume bandwidth. Open Task Manager (Ctrl + Shift + Esc) and check for any applications that might be using the network heavily. Disable or close them temporarily to see if it improves your WiFi speed.
3. Check for Interference:
- Ensure there are no physical obstructions or electronic devices (like microwaves, cordless phones) near your laptop that could interfere with the WiFi signal.
If same issue, provide us the product number that would look like 21D20000US from the sticker or Vantage app or typing sysinfo in the search box. This will help us to get more details about your machine variant.
Please keep us updated on your progress, thanks.
Rodney_Lenovo