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2 Posts

06-14-2017

Hungary

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710S-13ISK camera not working

2017-06-14, 10:56 AM

The camera on my 710S laptop haven't been working for a long time, though I don't remember whether any updates/new softwares caused it, or it was like this from the beginning.

 

The issue is, that basically all apps are saying, that the camera is used by another application, or give an error message. For example in Skype the cam feed does not load at all in calls. When I go to settings in Skype, it loads the camera image for a second, then reloads and reloads. In Windows's Camera app I get the following error code: 0xA00F4271(0x80070001). I have tried to restart the computer, reinstall the driver, etc, but nothing works.

 

When I go to Device manager, it looks like everything is perfect, though I don't understand why it shows two Imaging devices (Easycamera + SEC8425190013F4). I have even tried to disable one of them, but it didn't work either.

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3815 Posts

12-24-2015

India

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Re: 710S-13ISK camera not working

2017-06-15, 6:50 AM

Hi, Mmihaly                -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

0xa00f4271 is an error code that appears in the system while working on camera and associated applications. This error code mainly appears in Windows operating system irrespective of the versions. 

Please try installing program called My Cam & if check if issue persist or not.

 

Update us how it goes.

 

 

 

 

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3815 Posts

12-24-2015

India

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Re: 710S-13ISK camera not working

2017-06-19, 12:18 PM

Did the issue get resolved

 

 

 

 

 

 

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1 Posts

02-13-2018

Greece

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Re: 710S-13ISK camera not working

2018-02-13, 14:33 PM

Hi,

 

have the exact same issue. Camera is not coming up, although everything looks good on device manager.

I tried several apps, MyCam as well, with no luck.

 

Is there something else I could try?

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4 Posts

04-04-2018

India

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Re: 710S-13ISK camera not working

2018-04-04, 8:23 AM

Hi, i found this on internet and it does worked for me, here you go, First gently pull your camera spot on your laptop , softly pull ths same 4, 5 times, open your camera app, again try pull softly and slowly,  i know it's funny, but i'm sure it will work for lenovo 710s.

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