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15 Posts

10-14-2020

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730s enters BSOD loop after bios update, could not recover or clean install at all

2020-10-14, 5:22 AM

I followed the suggestion of Lenovo Vantage to update the bios to the latest. When computer starts to restart, BSOD started appearing and looping with no end. I tried the NOVO button to access the recovery environment, no success as the system took me right back to the BSOD again. I then tried with a Windows Installation Media, was also taken back to the BSOD. 

 

Trying the automatic repairing when restarting, the BSOD shows:

Recovery 
Your PC/Device needs to be repaired. 
The operating system couldn't be loaded because the system registry file is missing or contains errors.
File:\ WINDOWS\system32\config\system
Error code:  0xc0000017 

 

I searched the entire forum and tried the changes to bios by disabling some of the setting, but still does not work. The funny thing is that my warranty just expired less than a month! 

Not sure if any other has run into a similar issue and would appreciate your suggestions to fix it.  

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1013 Posts

05-14-2020

United States of America

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Re:730s enters BSOD loop after bios update, could not recover or clean install at all

2020-10-18, 12:29 PM

There is a post on microsoft community titled "How to fix error code 0xc0000017.

 

If you can somehow enter a windows command shell, the suggested actions can be attempted.  The error code is for bad memory RAM.  And the action is to delete the bad memory list information.

 

If you are in a loop and can not access windows desktop at all, if you can access the BIOS scrreens attempt to reset it to factory defaults, optimize for OS.  On my bios these toggles are on the same page as "save settings and exit"

 

I suggest you contact a PC repair technician.

 

Sadly,

Usedtoberich

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15 Posts

10-14-2020

United States of America

12 Signins

345 Page Views

  • Posts: 15
  • Registered: ‎10-14-2020
  • Location: United States of America
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Re:730s enters BSOD loop after bios update, could not recover or clean install at all

2020-10-18, 20:29 PM
Thanks a lot, I can access BIOS screen, with the setting that you suggested, it came back with the same result. I could access any Windows recovery environment or safe mode. I ran the Lenovo UEFI Diagnotistics Tool that all hardware passed test, so I believe that my hardware is still fine. But the BIOS update totally messed up the firmware of mainboard (maybe) First Lenovo tech support told me to bring it to BestBuy. After BestBuy's inspection, they even suggest me coming back to Lenovo for support to restore the original bios....was told by the second tech support of Lenovo that I shall hear from them within 24-48 hours, now it is already at the 72 hours....The only available .exe seems not working for roll back the firmware without Windows. So frustrated and don't know what to do.
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15 Posts

10-14-2020

United States of America

12 Signins

345 Page Views

  • Posts: 15
  • Registered: ‎10-14-2020
  • Location: United States of America
  • Views: 345
  • Message 4 of 4

Re:730s enters BSOD loop after bios update, could not recover or clean install at all

2020-10-24, 17:00 PM

I mistyped in my previous reply, I could NOT access Windows Recovery Environment or Installation media. 

 

Thanks to Usedtoberich, there are reported issues like thin on ThinkPad: https://www.windowslatest.com/2020/09/17/microsoft-windows-10-bsod-warning-thinkpad/

I also found another thread showing some Lenovo laptops could not boot after BIOS update: https://forums.lenovo.com/t5/Enterprise-Client-Management/T490-Boot-Issues/m-p/5016346?page=4. This is reported by IT specialist of organization using Lenovo laptops. Their diagnose is that BIOS update corrupted Windows System Partition, hence Windows could not boot. 

 

I wondered if this is the same issue that happened to this IdeaPad. Of course, I contacted Levono. Their problem is like: "well, since your warranty is out, although it is out fewer than 30 days. It is your problem now".  I tried to ask if they could either try to check the firmware or suggest ways to re-install Windows, no response. 

 

After running a utilities tool under efi shell, I got this result on partition and I could not find System drive.  Since using the bootable Windows image on bootable usb,  it also gets into my BSOD shows"“SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" in this process as well. 

 

I wondered if the screen shot of the disk inspect would tell some information if the system partition is really gone? Anyone could point out what I could not next?

 

 

 

 

 

 

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