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2671 Posts

05-01-2010

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  • Message 11 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-19, 15:27 PM

What operating system are you using? If you remove ZA Security for testing, do you have a way to reinstall it later IF you want to return to using it?






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-Present
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1725 Posts

08-14-2011

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  • Message 12 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-19, 15:47 PM

I doubt Zone Alarm is the issue. People are always quick to blame the AV. Granted, firewalls can block these sites but popular sites with a popular security program don't go flat-line so easily. 

 

 

Anyhow, if DNS server change does not fix the problem, try too play with the browser's time-out length. Could be that your browser is giving up too quickly. This can usually be done with about [:] config address in the address bar. It varies from browser to browser.

 

Note from Moderator: Comment about assistance from volunteer removed.

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19 Posts

10-03-2014

London

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  • Message 13 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-19, 16:56 PM

Hi!

I'm using Windows 8.1 and uninstalled Zone Alarm to see whether it was the problem. It wasn't.

About the time out: "about:config" doesn't work for Chrome and I can't find anything about time out in "about:about". 

A quick search didn't seem too promising. I have the problem in Firefox and Internet Explorer, too. Many sites are displayed as simple html which means I can't even use youtube.

Best

Helen

 

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1233 Posts

09-12-2012

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  • Message 14 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-19, 17:03 PM

indest, It is very easy for ZoneAlarm to break individual sites. I know exactly how ZoneAlarm works, and I helped people configure ZoneAlarm from version 2 onward so I know how it does work. While it may not be the answer in the case, it can possibly be the answer. The only way to find out is to try. In this case it didn't but you never know.

 

nonamenofame, go ahead and reinstall ZoneAlarm. I do have a question about the images, try holding a shift key down and clicking on the refresh option in the browser. This forces a full refresh of the page and tells the browser to pull all the information from the server and not the cache.

Hoov
Former Microsoft MVP - Consumer Security
SpywareHammer.com
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11-20-2007

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  • Message 15 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-19, 17:09 PM

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30 Posts

05-19-2014

USA

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  • Message 16 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-21, 8:18 AM

Is it possible to watch streaming via internet (e.g., youtube, tudou, etc) ?

If you cannot watch it, I am so sure that it is the problem of a network card.

I think that internet connection continues stopping and connecting intermittently, which prevents from loading figures and videos and so on. However, it seems to be normal if you load only text and html.

 

I have same experience about these kinds of symptoms when I using dell desktop (loading text and html is fine but cannot watch streaming videos because it stops after 1 minutes or so).

So I called warranty service and replace a network card, then the problem disappeared.

 

If you have a friend to borrow usb network card, borrow it, and insert to your usb, then install driver.

Disable your current problematic network card, and enable your usb network card.

And then, test your internet status whether or not you can see figures, videos, and so on...

If it is normal using usb network card, it is a problem of your network card.

  

p.s.  What is your network card brand anyway ?

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10-03-2014

London

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  • Message 17 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-21, 8:31 AM

Thanks for trying to help - but I don't have problems loading videos. Once I'm able to access Youtube I can watch whatever I want.

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2671 Posts

05-01-2010

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  • Message 18 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-21, 12:14 PM

Did you try Hoov's suggestion? What were the results?
When you uninstalled Zone Alarm did you use Zone Alarm's removal tool in order to remove all instances of the program?

Have you run Malwarebytes Anti-Malware Free version? If so, please post the log.

Have you tried to reset the Winsock and TCP/IP stack?

 

Let us know if you need steps for doing any of these procedures.

 






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-Present
I am not employed by Microsoft or Lenovo.

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30 Posts

05-19-2014

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  • Message 19 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-22, 21:34 PM

Anyway,

Why don't you try replace your problematic network card with usb network card if you have it or can borrow it ?

I am wondering your network card causes the problem.

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19 Posts

10-03-2014

London

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  • Message 20 of 27

Re: Again... Browser on Flex 2-15: problems with images, songs on Hypem load 3 seconds etc.

2014-10-24, 16:52 PM

Hi Bugbatter!

I will try Hoover's and your suggestions asap, couldn't get round it during the week.

 

Hi breathejustice!

What would be hints that my netword card is the problem? I can easily watch videos and I can temporarily solve the problem by clearing my cache etc.

 

News:

"Unable to resolve the server's DNS address." is what shows up instead of images.

 

And this is what images look like (if they load):

LINK to image

 

 

[Moderator Note:: Image(s) >100k converted to link(s).]

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