Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks
All Forum Topics
Options

3 Posts

10-20-2020

Brazil

3 Signins

25 Page Views

  • Posts: 3
  • Registered: ‎10-20-2020
  • Location: Brazil
  • Views: 25
  • Message 1 of 10

BIOS UPDATE

2020-10-20, 15:50 PM

After executing a BIOS update my notebook does not run. The attendance said I have to send to repair. But it was working before it. What should I do to fix it? 

Reply
Options

15 Posts

10-14-2020

United States of America

12 Signins

345 Page Views

  • Posts: 15
  • Registered: ‎10-14-2020
  • Location: United States of America
  • Views: 345
  • Message 2 of 10

Re:BIOS UPDATE

2020-10-20, 16:09 PM

You are not alone! The same just happened to me after the bios update through the Lenovo Vantage's prompt. 

 

If your laptop is still under warranty, you can easily schedule the depot service with their call center. 

 

 

But if you are unlucky like me whose warranty just ended less than 30 days ago when this issue happened, and your windows does not boot, does not allow you to access Advanced Options or Windows Installation Media, welcome board!  

Reply
Options

3 Posts

10-20-2020

Brazil

3 Signins

25 Page Views

  • Posts: 3
  • Registered: ‎10-20-2020
  • Location: Brazil
  • Views: 25
  • Message 3 of 10

Re:BIOS UPDATE

2020-10-20, 16:21 PM

The warranty has expired (of course, it is always like this). But it is an absurd I have to do something that Lenovo caused. Let's wait to see what it says.

Reply
Options

15 Posts

10-14-2020

United States of America

12 Signins

345 Page Views

  • Posts: 15
  • Registered: ‎10-14-2020
  • Location: United States of America
  • Views: 345
  • Message 4 of 10

Re:BIOS UPDATE

2020-10-20, 16:51 PM

I'll share if I find out any solution and keep my fingers crossed for us! 

 

Based on your laptop model, please search if there is bios update available in zip or iso format, as they can be used to roll back your bios without booting into windows (well, if you can still access the bios or uefi interface). 

Reply
Options

19 Posts

10-20-2020

Spain

9 Signins

140 Page Views

  • Posts: 19
  • Registered: ‎10-20-2020
  • Location: Spain
  • Views: 140
  • Message 5 of 10

BIOS UPDATE

2020-10-20, 19:15 PM
laptop model?
Reply
Options

15 Posts

10-14-2020

United States of America

12 Signins

345 Page Views

  • Posts: 15
  • Registered: ‎10-14-2020
  • Location: United States of America
  • Views: 345
  • Message 6 of 10

Re:BIOS UPDATE

2020-10-21, 16:41 PM

Mine is 730S-13IWL 81JB00007US, any solution is greatly appreciated! 

Reply
Options

19 Posts

10-20-2020

Spain

9 Signins

140 Page Views

  • Posts: 19
  • Registered: ‎10-20-2020
  • Location: Spain
  • Views: 140
  • Message 7 of 10

Re:BIOS UPDATE

2020-10-21, 22:00 PM
did you install the 8hcn36ww.exe and you got it error, right? I found the previous one here https://download.lenovo.com/consumer/mobiles/8hcn26ww.exe ,then you can to create a windows usb bootable and then put the exe in it and enter in a command prompt and try to install, watch youtube tutorials about how to install bios through command prompt i hope you can fix it
Reply
Options

15 Posts

10-14-2020

United States of America

12 Signins

345 Page Views

  • Posts: 15
  • Registered: ‎10-14-2020
  • Location: United States of America
  • Views: 345
  • Message 8 of 10

Re:BIOS UPDATE

2020-10-22, 0:01 AM

Thanks! I really appreciate your suggestions. I actually have looked at the other tutorials about use the .exe file to create a bootable USB for days. But for this IdeaPad, I realized that the files wrapped in the bios/uefi are totally different. 

For example, the instructions for flashing bios https://forums.lenovo.com/t5/Other-Linux-Discussions/Update-ThinkPad-BIOS-with-bootable-flash-drive/ta-p/3743440 has the option of extract the packed files, but this IdeaPad does not have the same format.

 

For example, I randomly downloaded an. exe file for ThinkPad, not only the instructions of creating bootable usb drive is there, but also many files to make it work. The actual bios image file is in .FD format for this pad ThinkPad. 

 

For this IdeaPad, once I extracted the .exe (which does not even allow one to just extract without installation, good that I was being careful), only a couple files are within. The bios update is wrapped in a capsule file .cap with a WinFlash64.exe next to it. Within the .cap file, the bios image file has no extension as all. With my limited knowledge learned in the past couple weeks, it looks like that this has to be flashed under a efi shell with the .cap file. 

 

With the very distinctive differences between them, I don't think the same method of extracting .exe and creating a bootable usb would work for IdeaPad. 

Maybe there are experts of Lenovo who can point us to solve the issue of "after updating bios with Lenovo Vantage's prompt, Windows does not boot anymore, nor allow me to enter Recovery Environment and Advanced Options" 

Reply
Options

19 Posts

10-20-2020

Spain

9 Signins

140 Page Views

  • Posts: 19
  • Registered: ‎10-20-2020
  • Location: Spain
  • Views: 140
  • Message 9 of 10

Re:BIOS UPDATE

2020-10-23, 21:21 PM
maybe you need to change bios boot option from legacy to uefi in bios menu, hope it helps
Reply
Options

3 Posts

10-20-2020

Brazil

3 Signins

25 Page Views

  • Posts: 3
  • Registered: ‎10-20-2020
  • Location: Brazil
  • Views: 25
  • Message 10 of 10

Re:BIOS UPDATE

2020-10-24, 3:16 AM
This happened just because a Bios update. Windows repair did not work.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms