Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks
All Forum Topics
Options

5 Posts

06-20-2021

Taiwan,China

2 Signins

45 Page Views

  • Posts: 5
  • Registered: ‎06-20-2021
  • Location: Taiwan,China
  • Views: 45
  • Message 1 of 4

BSOD (Blue Screen of Dead) after Windows Update for Windows 10 Home (21H1, OS Build 10.0.19043.1055)

2021-06-20, 5:06 AM
  • Device:  Lenovo 

    L340-15IWL Laptop (ideapad) - Type 81LG

  • Edition: Windows 10 Home
  • OS Build: 10.0.19043.1055
  • Graphic card: Intel(R) UHD Graphics 620
  • Installed RAM: 8 GB
  • Version: 2009
  • System type: OSType64BitX64
  • Processor: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz
  • Windows Update
    • 2021-06 .NET Framework 3.5 / 4.8 Cumulative Update for Windows 10 Version 21H1  (KB5003254)
    • Driver updates
      • Intel Corporation (HDC) 17.9.0.1007
      • Lenovo - System, 15.11.29.61
      • Intel SoftwareComponent - 1.61.251.0
      • and lots of other driver updates
    • 2021-06 Cumulative Update for Windows 10 Version 21H1 (KB5003637)

 

  • BSOD / Exception / Crash messages
    • 0x00000009  IRQL_NOT_GREATER_OR_EQUAL
    • 0x00000050  PAGE_FAULT_IN_NONPAGED_AREA
    • 0x000000A2  MEMORY_IMAGE_CORRUPT
    • 0x0000001E  KMODE_EXCEPTION_NOT_HANDLED (intelppm.sys)

 

  • Frequency
    • 5 ~ 20 minutes
Reply
Options

5 Posts

06-20-2021

Taiwan,China

2 Signins

45 Page Views

  • Posts: 5
  • Registered: ‎06-20-2021
  • Location: Taiwan,China
  • Views: 45
  • Message 2 of 4

Re:BSOD (Blue Screen of Dead) after Windows Update for Windows 10 Home (21H1, OS Build 10.0.19043.1055)

2021-06-20, 5:18 AM

After a lot of

  • Return to "Restore Point"
    • Review the detail list
  • Windows update with removing my ethernet cable
    • Review the history

 

I finally find out the root cause:

Intel Corporation (HDC) - 17.9.0.1007     (oem48.inf)

 

In Device Manager,

    I find out info about oem48.inf   in    the event list of "Intel(R) 300 series SATA AHCI Controller"  in   "IDE ATA/ATAPI Controller"

 

And then I rollback the driver to "Standard SATA AHCI Controller" provided by Microsoft.

 

The issue is resolved now.

 

My laptop can run well without BSOD for more than 3 hours now.

Reply
Options

5 Posts

06-20-2021

Taiwan,China

2 Signins

45 Page Views

  • Posts: 5
  • Registered: ‎06-20-2021
  • Location: Taiwan,China
  • Views: 45
  • Message 3 of 4

Re:BSOD (Blue Screen of Dead) after Windows Update for Windows 10 Home (21H1, OS Build 10.0.19043.1055)

2021-06-20, 12:45 PM

More info

  • If you use Lenovo System Update, the driver update of  "Intel Rapid Storage Technology (IRST) Driver" will contain
    • Intel HDC (Hard Disk Controller) driver
    • Intel SCSI driver
  • And there's a similar topic in Microsoft Community
  • After tested, it has the same issue for me.

 

Reply
Options

3120 Posts

01-08-2021

Philippines

193 Signins

17879 Page Views

  • Posts: 3120
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 17879
  • Message 4 of 4

Re:BSOD (Blue Screen of Dead) after Windows Update for Windows 10 Home (21H1, OS Build 10.0.19043.1055)

2021-06-21, 9:09 AM

Greetings @archilis 

 

Thanks for sharing your findings and workaround in the Community. I'm sure that this would be a step that the folks might try considering. Please don't hesitate to initiate a post anytime if you'd need any help.

 

Regards.
Dex



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms