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1 Posts

07-14-2021

United States Minor Outlying Islands

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Camera does not work on my Lenovo ideapad 110

2021-07-14, 15:24 PM

My camera does not work for zoom meetings. It just has the camera icon with the line threw it. The F8 button does nothing.

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4275 Posts

01-08-2021

Philippines

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Re:Camera does not work on my Lenovo ideapad 110

2021-07-14, 15:27 PM

Welcome to the Community Forums @snevets,

 

Perhaps you can try these steps to the machine to further isolate the issue or see if this might help.

 

Would the camera not work if you're going to launch the default camera application too? Have you tried on other platforms if same issue persists?

 

Reset Camera
- Go to "Settings" by right clicking the Start Menu at the bottom left of desktop.
- Select "Apps and Features", type "Camera" in the search field.
- Click the Camera and look for the "Advanced Options".
- Look for the "Reset" and then click the "Reset" button.

 

 Troubleshoot Windows Store Apps
- Go to "Settings" and then click on "Update and Security".
- Click "Troubleshoot" from the list on the left side. Look for "Additional troubleshooters".
- Look or scroll to find the "Windows Store Apps", click it and then choose "Run the troubleshooter".

 

Uninstall the Camera Device and the Drivers.
- Go to "Device Manager" by typing Windows key followed by X key.
- Click on View tab, select Show Hidden Devices. Look for "Cameras" and "Imaging devices" - right click the driver then go for "Uninstall Device".
- A prompt / dialog box will pop up to uninstall drivers, be sure to tick the box to proceed. 
- Restart the machine so the Windows will install the generic drivers.
- You can try to double check the privacy settings and the camera app itself.
- It would be good to also try checking online web cameras to test the integrity of your camera.

 

Also, kindly share your machine type model / MTM (ex. 81C70000RK) indicated on the sticker underneath the device, this will help identifying your machine variant. A machine type model / MTM consists of more than four characters.

 

Update us how it goes.

 

Regards.

Dex



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1 Posts

07-14-2021

Australia

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Re:Camera does not work on my Lenovo ideapad 110

2021-07-14, 21:44 PM
I went to lenovo utility >dashboard >camera turn on (right side just above quick setting). That worked for me. Give it a try.
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4275 Posts

01-08-2021

Philippines

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Re:Camera does not work on my Lenovo ideapad 110

2021-07-15, 12:09 PM

Hi @LucasRyan 

 

There sure is a lot to isolate if camera would be the issue, but thank you for sharing this tip.

 

Regards.
Dex



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245 Posts

12-28-2020

China

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Re:Camera does not work on my Lenovo ideapad 110

2021-07-19, 3:37 AM

Hi;

 

Can you turn on/off the camera successfully in Vantage or Lenovo PC Manager?

Please check whether you installed the camera driver.

Looking forward your reply.Thank you.

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245 Posts

12-28-2020

China

127 Signins

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  • Posts: 245
  • Registered: ‎12-28-2020
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  • Views: 1730
  • Message 6 of 6

Re:Camera does not work on my Lenovo ideapad 110

2021-07-28, 2:01 AM

Hi:

 

More, please check if the zoom has the privilege to access your camera.

Check as below:

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