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06-29-2020

US

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Dents and cracks to my Ideapad 710S Plus - Is it repairable?

2020-06-29, 2:28 AM

Hello! I was devasted when my laptop suffered a nasty fall and several dents and cracks to the side of my laptop. A piece has broken off on the side of the laptop, and the headphone jack is also cracked. The piece towards the hinge of my lpatop is also cracked. Images are attached. 

 

My laptop is an IdeaPad 710S  Plus. It is also touchscreen. Does anyone know if I can send this in the be repaired, or if I can purchase these parts from Lenovo and repair it myself? This laptop is very dear to my heart and I am really upset at the damage. Any help would be very much appreciated.  Thank you very much in advance. 

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10784 Posts

11-30-2015

PH

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Re:Dents and cracks to my Ideapad 710S Plus - Is it repairable?

2020-06-29, 4:27 AM

Hi laurie.y,

 

Welcome to the Community Forums.

 

You can check if you have Accidental Damage Protection Warranty for your machine so that tech support would be able to cover it.

 

Else, you can check with the nearest Lenovo Service Center like BestBuy or Microcenter in your location for repair.

 

This is repairable but do avoid moving the lid or forcing it open to prevent damage to the LCD panel and other parts.

 

I hope this helps answer your query.

 

Regards

 



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