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06-29-2020

US

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Documents will not print in color

2020-06-29, 20:08 PM

Documents sent from my IdeaPad to my HP OfficeJet 4650 will not print in color - only black & white.  The same documents sent from another device to this printer DO print in color.  I have uninstalled and reinstalled the printer in Device Manager, but nothing changed.  

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274 Posts

03-11-2020

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Re:Documents will not print in color

2020-06-30, 10:24 AM

Hi Alex Johnson

 

Welcome to the Community Forums.

 

This sounds like a straight forward printer settings setup to me ?

Have you made sure it is set to print in color through the printer settings ?

There also might be some settings you can check in Windows

 

Just hit the Windows key and start typing "Printers & Scanners", select "Printers & Scanenrs" and see if there are any settings here you can change.

If not, then try to run the troubleshooter for your printer.

 

Good luck

 

Regards

 

Voithos

 

 



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