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  • Registered: ‎10-10-2019
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Error id 27 TPM

2019-10-10, 10:58 AM



i got an ideapad 510-15ISK i7-6500U CPU with 8GB RAM. and 250GB SSD.


Recently I notice in the Logs from the system an error regarding the TPM with eventcode 27 under windows 10 Home (Version 1903 Build 18362.418) 


the error message says: The initialization of the TPM (Trusted Platform Module) failed. The TPM can be in error mode. If you want a diagnosis to be performed, you must contact the TPM manufacturer with the enclosed information.


Almost every second a new error comes up. 


Sofar the laptop is working normal, but I was wonder where the error message comes from and maybe somebody knows how to solve it?


See below the picture of the log files.


Thanks in advance for help





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United States of America

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  • Registered: ‎11-04-2019
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Re: Error id 27 TPM

2019-12-04, 21:43 PM

Hi  ,


Welcome to Community Forums!


Did you recently upgraded Windows 10 to 1903 version?


You can check this discussion regarding TPM issues after upgrading Windows 10 version 1903.

You might some helpful tips regarding TPM errors.

You can also check this Microsoft Community regarding TPM error after Windows 10 April Update


Give us an update on how it goes.



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Re: Error id 27 TPM

2019-12-15, 20:50 PM

I have exactly the same error (4-7 per second) and frequent Blue Screen Errors often when I try to put my laptop to sleep.

This morning even when I started it from its sleep and I was using it for very minimal tasks.


See my post here: https://forums.lenovo.com/t5/Gaming-Laptops/Blue-Screen-Error-quot-UNEXPECTED-STORE-EXCEPTION-quot/m-p/4601863/highlight/false#M33987

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