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3 Posts

10-22-2020

United States of America

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Flex 5, won´t turn on, no LED indicator

2020-10-22, 20:34 PM

Hi. I´m new to the forum. 

I have an IdeaPad Flex 5 14ARE05 (Ryzen 5). 


Early today I turned my laptop on and a message about a system update, not windows, appeared. There was a laoding bar but it didn´t change for 5 minutes. Then, it suddenly flickered for about 3 times and turned off. I tried to turn it back on but nothing happened, no fan, no screen, no backlit keyboard, no beep. 

I plugged the AC cable (USB-C) but the LED indicator never turned on. I though it was the adapter, so I plugged it into a different device and it worked. So I believe it´s not the adapter.

I tried different suggestions, such as pushing the reset but on the side, holding the power button, combining some keys with the power button and nothing. 

 

I remember that yesterday Windows notified me about an update before turning it off. So I let it download and apply the updates. I didn´t turn the laptop back on until early today before work. 

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15 Posts

10-07-2020

United States of America

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  • Location: United States of America
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Re:Flex 5, won´t turn on, no LED indicator

2020-10-22, 22:43 PM

Hi Rick00.

 

I have maybe the same laptop (16 Gb RAM, 256 Gb). I don't remember the forum where I read for sharing the link, but it said BIOS firmware has an issue making the USB type-C AC adapter nonfunctional. It was fixed a) recharging the battery with rounded-tip conventional adapter and b) updating up the BIOS firmware; after that, type-C adapter works again. ¿Did you update BIOS firmware? From Lenovo Vantage you can do it.

 

Anyway, I hope you can solve your issue.

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3 Posts

10-22-2020

United States of America

3 Signins

35 Page Views

  • Posts: 3
  • Registered: ‎10-22-2020
  • Location: United States of America
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  • Message 3 of 4

Flex 5, won´t turn on, no LED indicator

2020-10-22, 22:54 PM
Hi. I tried updating the BIOS firmware before but the laptop didn´t allow me; it showed an error during the installation process, so I left it that way. The laptop didn´t give any problems until now. I´m going to try your suggestion. Thank very much for your reply.
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1 Posts

12-12-2020

Brazil

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Re:Flex 5, won´t turn on, no LED indicator

2020-12-12, 20:09 PM

Did you solved it?? I got the same problem!

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