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8 Posts

08-22-2018

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Flex 6 clicking noise

2018-08-30, 17:19 PM

My week old Lenovo Flex 6 periodically makes this clicking noise. I've tried to narrow it down to if it was happening during times when I'm multitasking and putting it under stress, on a/c adapter vs on battery, and so far I cannot find the pattern.

 

Is this noise normal? It's super annoying, but I'm more worried that something is wrong with it. I know SSD do not have spinning/moving parts, but the sound reminds me of burning CD's back in the early 2000's or like a cheap desktop trying to keep up with what I'm asking it to do.

Put your volume up all the way when/if you watch this video. Thanks.

 

P.S. I held up phone upright so that the bottom mic could pick up the sound. I'm holding my phone over the F1-F12 key row if that's a necessary detail.https://youtu.be/3h7CVpG0vis

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12661 Posts

11-30-2015

Philippines

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Re: Flex 6 clicking noise

2018-08-30, 19:05 PM

Hi Acles003,

 

Welcome to the Community Forums. 

 

I think it is possible that something maybe touching the fans or the fan itself and based on the location of the F1-12 keeys and the fan assembly seems on the same spot to isolate it.

 

I suggest that you call in tech support (24/7) and have them informed of the noise issue. You may use our discussion here along with the audio file for reference. Hardware Chat support is also available for you during business hours.

 

I hope this helps decide on how to proceed best.

 

Regards



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1 Posts

03-20-2019

Canada

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Re: Flex 6 clicking noise

2019-03-20, 3:25 AM

ommggg i have those werid noise too! i just got a brand new replacement device for just under a month and I just heard those clicking noises yesterday too. I had my laptop on my lap when reading my online textbook on my bed and suddenly there was that clicking and weird noise.... 

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8 Posts

08-22-2018

United States of America

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Re: Flex 6 clicking noise

2019-04-24, 12:56 PM

I ended up opening up the back plate of the laptop to make sure that there was no debris or loose parts. I don't remember if that's what stopped the noise, but I have not heard the noise in months. 

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8 Posts

08-22-2018

United States of America

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Re: Flex 6 clicking noise

2019-05-02, 15:51 PM

Anndddddd I jinxed myself. After many months, the noise just started happening again this morning, completely randomly. 

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Philippines

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Re: Flex 6 clicking noise

2019-05-02, 15:56 PM

Hi Acles003,

 

Greetings.

 

Perhaps it would be a good time to back up your files and try my initial suggestion to have tech support informed of this while your warranty is up.

 

Regards



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8 Posts

08-22-2018

United States of America

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Re: Flex 6 clicking noise

2019-05-02, 16:13 PM

Ok I will. Thank you. 

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1 Posts

06-18-2020

Argentina

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  • Message 8 of 8

Re:Flex 6 clicking noise

2020-06-18, 23:53 PM

I had the same problem and managed to fix it by gently hitting the underside of the laptop under the GPU fan(on the left while looking at the screen), it turns out that it was completely stuck and could not start running, once it started it quickly went to full rpm, and then gradually went back to minimum, haven't heard the noise since, but it could come back (maybe some cable is near and gets stuck).

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