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Help with retrieving files after a factory reset

2020-03-31, 14:18 PM
My Lenovo idea pad did a hard factory reset when I turned it on yesterday with no option to cancel or not do it. As a result I have now lost all my document and photos. Is there any way to get these back at all?

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  • Registered: ‎11-30-2015
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Re:Help with retrieving files after a factory reset

2020-03-31, 14:52 PM

Hi Lindshelpplease,


Welcome to the Community Forums.


If checking "This PC" on the drive do not have Windows.old folder specially in a full hard reset then I am not optimistic of full recovery.


Data recovery services ask for a hefty price on such task and usually takes time but there are some software tools online that can offer partial photo and data recovery to non overwritten sectors that you can search online.


I hope this helps answer your query.




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