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1 Posts

09-22-2020

PH

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My laptop restarts instead of shutting down, after i upgraded memory

2020-09-22, 2:58 AM

i upgraded my Lenovo ideapad 330 15arr memory to 12gb from 4gb. i was having issues after ram upgrade. 

 

first was that my system would reboot whenever im in google chrome but that stopped when i disabled its hardware acceleration. 

 

next issue that appeared was whenever i shut down my laptop, it would reboot instead. also after that, i would have bsods and random crashes. 

 

i have already tried everything that was suggested when i looked in the internet.

 

 

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11812 Posts

11-30-2015

PH

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Re:My laptop restarts instead of shutting down, after i upgraded memory

2020-09-22, 22:09 PM

Hi MCKYBOII,

 

Welcome to the Community Forums.

 

Best to isolate the issue and try to remove the added ram.

See if you will have the same problem with it.

 

Assuming that the same ram is ok then it should wok ok with other machine.

If you have another spare ram to test the available slot then we can narrow things down.

 

Update us soon as convenient.

 

Regards

 



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