Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks
All Forum Topics
Options

1 Posts

12-07-2013

Newark, NJ, USA

1 Signins

11 Page Views

  • Posts: 1
  • Registered: ‎12-07-2013
  • Location: Newark, NJ, USA
  • Views: 11
  • Message 171 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-07, 1:09 AM

I placed an order for Yoga 13 on 11/30/13.  When I checked the order status on 12/1/13 expected ship date was posted as 1/8/14.  When I checked again today I couldn't believe my eyes as the expected ship date is moved to 1/13/15 i.e a total of 13 months for the ship date.  Thought it might be a typo and called the customer service and I this time I couldn't beleive what I heard on the phone.  The rep answered that there is a delay and the factory is doing all they can do.  When I tried to point out that 13 months delay for delivering a laptop is never heard of she kept repeating the same thing.  When I asked for the supervisor I was cut off the line.

 

Does any one know what is going on?  Is this how lenovo does the business?  Delivering the laptops 13 months from the date of order when the technology changes every six months?

 

Moderator Note; subject edited; post merged in

Reply
Options

3 Posts

12-07-2013

United States

12 Signins

74 Page Views

  • Posts: 3
  • Registered: ‎12-07-2013
  • Location: United States
  • Views: 74
  • Message 172 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-07, 6:22 AM

I'm also at a loss, i put in an order for a yoga 2 pro with 8 gigs of ram i7 processor, i began to get worried when i realized it wasn't listed on the site two days after ordering, but yesterday it was lasted to be delievered by the 27th (Great!). Still i check every night because when my order was placed they assured me it may be in by christmas, checked today and it was pushed to the 30th of january. NO WAY i'm going to way 2 months for a laptop. Expecting to resolve this tommorow 

 

 

Reply
Options

3 Posts

12-07-2013

United States

12 Signins

74 Page Views

  • Posts: 3
  • Registered: ‎12-07-2013
  • Location: United States
  • Views: 74
  • Message 173 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-07, 6:29 AM

Just a question, what is the average wait time to receive a yoga 2 pro, I ordered, it said 12/27/13 up until tonight where its now shooting up to 1/30/13 (Unacceptable preparing to cancel, this is a business unit). Any ideas?

Reply
Options

76 Posts

10-28-2013

Lynbrook, NY

76 Signins

1282 Page Views

  • Posts: 76
  • Registered: ‎10-28-2013
  • Location: Lynbrook, NY
  • Views: 1282
  • Message 174 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-07, 17:23 PM

Mine just got changed last night from being delivered on the 20th to now the 30th.  Now I am starting to get annoyed.  2 months for a laptop?  They have to be joking.  I have never waited 2 months for a laptop - or anything ordered online for that matter.  What the heck?  I ordered on October 27th. 

 

2 months...my lord.

Reply
Options

32 Posts

10-30-2013

dallas

52 Signins

194 Page Views

  • Posts: 32
  • Registered: ‎10-30-2013
  • Location: dallas
  • Views: 194
  • Message 175 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-07, 22:11 PM

To be honest its kinda worth the wait. The YP2 is my new best friend. I have always enjoyed convertibles but this one does what most of them don't.. Both modes REALLY well its a super fast tablet and a great laptop. You can always try and cancel your order and try to get it through best buy. Apparently canceling your order doesn't necessarily mean it wont ship tho. You have got to remember there is alot of people buying these as xmas gifts.So demand is higher now then any other time of year.

If you ordered a i5/8 system i wouldnt cancel it, who knows if they will start allowing people to order them again.

Reply
Options

13 Posts

12-04-2013

USA

84 Signins

403 Page Views

  • Posts: 13
  • Registered: ‎12-04-2013
  • Location: USA
  • Views: 403
  • Message 176 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-07, 22:20 PM

My ship date has changed from 2015/1/13 to 2013/12/20!  Delivery date 2013/12/30

Reply
Options

76 Posts

10-28-2013

Lynbrook, NY

76 Signins

1282 Page Views

  • Posts: 76
  • Registered: ‎10-28-2013
  • Location: Lynbrook, NY
  • Views: 1282
  • Message 177 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-08, 0:07 AM
I wouldn't dare cancel lol. I will just keep waiting. I've waited this long. I am just anxious to get my hands on this beauty and start tinkering! :)
Reply
Options

16 Posts

11-24-2013

United States

16 Signins

62 Page Views

  • Posts: 16
  • Registered: ‎11-24-2013
  • Location: United States
  • Views: 62
  • Message 178 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-08, 1:09 AM

Same thing happened to me; ordered November 3rd and not long ago, order changed from delivered 20th, to shipped 20th and delivered 30th.

 

Not to mention, they changed the shipping time to 5 days (ship 15 deliver 20) to 10 days (ship 20 deliver 30).

 

In any case, I hope they expedite ships these items because of the ridiculous delay.

 

If I order something ~2 months before Christmas, it should come before Christmas; this is just ridiculous.

Reply
Options

16 Posts

11-24-2013

United States

16 Signins

62 Page Views

  • Posts: 16
  • Registered: ‎11-24-2013
  • Location: United States
  • Views: 62
  • Message 179 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-10, 1:51 AM

Good news!

 

Got a call from Lenovo today; said they will be shipping out my Lenovo Yoga 2 Pro (i7/256/8) on the 15th instead of the 20th, and giving me free expedited shipping for the delay. 

 

I will have it by the 17th!!

 

so excited~~~~~~~~~~~

Reply
Options

23 Posts

10-26-2013

United States

157 Signins

418 Page Views

  • Posts: 23
  • Registered: ‎10-26-2013
  • Location: United States
  • Views: 418
  • Message 180 of 246

Re: Idea Windows based Tablets and Convertibles Shipping Thread

2013-12-10, 2:38 AM
I can't believe they actually called you. Do they really have someone working in customer service?
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms