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4 Posts

09-17-2019

ZW

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IdeaPad 330 not booting after BIOS update

2019-09-17, 6:39 AM

Please assist...
Last night whilst using my laptop (Lenovo Ideapad 330) I got a notification that there is a Lenovo update that must be installed. I clicked update and one of the instructions was to keep it connected to AC power. Which it has till now.

My machine restarted itself a couple of times and by the time I went to bed it had a blank screen - find attached.  

This morning I found it off, I turned it on it began booting and it’s back to that screen again.

Please help me.

 

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263 Posts

07-10-2019

GB

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Re: IdeaPad 330 not booting after BIOS update

2019-09-17, 8:04 AM

 

Unfortunately, BIOS updates are risky at times and it is annoying that manufacturers (Dell, HP, Lenovo) are asking Microsoft to deliver them using Windows Updates.  Let's hope your 330 isn't bricked which is worst case scenario.

 

Can you get into the Novo button menu and into BIOS setup for example?

https://support.lenovo.com/gb/en/solutions/ht062552

 

Does the Lenovo startup image appear when you turn on the 330 ?

 

Anything else appear after the Lenovo startup image disappears, such as the usual spinning dots, or was it black screen only?

Does the LED for the Caps Lock key continue to respond when there is a black screen which may suggest it is a graphics driver issue?

 

 

What model of 330 ?

eg. 330-15ikb

 

This microsoft link may or may not be helpful to you.

https://support.microsoft.com/en-gb/help/14106/windows-10-troubleshoot-black-screen-or-blank-screen-errors

 

 

(I don't work for Lenovo)

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4 Posts

09-17-2019

ZW

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Re: IdeaPad 330 not booting after BIOS update

2019-09-17, 10:08 AM

When I turn it on the Lenovo and white circling dots appear. Thereafter a blank screen. 

Caps Lock key responding. Model is 15IGM.

 

Thank you for the links will have a look. 

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4 Posts

09-17-2019

ZW

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Re: IdeaPad 330 not booting after BIOS update

2019-09-17, 10:29 AM

I have managed to get past the blank screen by turning it on in Safe mode but can’t access some of my applications 

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Re: IdeaPad 330 not booting after BIOS update

2019-09-17, 10:54 AM

That's supposed to happen because the safe mode only loads basic drivers an Windows applications. The rest will not work.

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