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5 Posts

07-23-2019

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IdeaPad Flex 14-IWL built in camera not working

2020-03-26, 14:01 PM

I have a Lenovo IdeaPad Flex 14-IWL running Windows 10 and my built in webcam (USB Boot) is not working. It used to work though! All of my drivers, BIOS, and Windows 10 are up to date. I have tried resetting the camera, disabling and re-enabling it, uninstalling and re-downloading the driver, disabling anti-virus, enabling the camera in my privacy settings, pressing the F8 key, and making sure the cover is off. Nothing is working. Any new tips? Or do I just have to wait for a new Windows update to fix it? When I try to open my camera app, I get this error message: 0xa00f4271 media capture failed event> (0x80070018)

 

Thanks!!

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1 Posts

03-26-2020

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Re:IdeaPad Flex 14-IWL built in camera not working

2020-03-26, 18:10 PM

I am having the same problem. I have gone through every step of troubleshooting that has been advised. I'm very frustrated.

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1 Posts

04-08-2020

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Re:IdeaPad Flex 14-IWL built in camera not working

2020-04-08, 8:40 AM

I have the same problem

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3 Posts

04-21-2020

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Re:IdeaPad Flex 14-IWL built in camera not working

2020-04-21, 23:53 PM

Same problem here, also on a Flex 14.  Did a full system reset and still no luck.  Windows seems intent on using a generic Microsoft driver (circa 2006) for the "PC Camera".  I've manually forced every driver option from the driver package on Lenovo's site for my laptop and the behaviour is always the same.  The webcam light comes on but the image is stuck as grey.

 

Has anyone had success in resolving this yet?

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1 Posts

04-26-2020

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Re:IdeaPad Flex 14-IWL built in camera not working

2020-05-02, 13:59 PM

Same problem here, although I don't get an error message, I get a red screen.  I've tried all the fixes I see posted and nothing has worked.  Frustrating in these days of Zoom meetings!

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2 Posts

05-02-2020

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Re:IdeaPad Flex 14-IWL built in camera not working

2020-05-02, 14:41 PM

So, I have an IdeaPad S145, it's about a year old but I don't use it very often. I just started trying to use it with Hangouts or Skype or even Zoom because as we all know, this social distancing thing sucks. My camera wasn't working, I don't know if it was because of an update or if it never worked up to this point. I was pulling my hair out researching Lenovo forums, Microsoft, Google... You name the site, I was looking for answers. 
 

 

I'll get to the point. I solved the issue with some stupid option deep in the settings. Navigate to > PC Settings > Gaming > Broadcasting, Scroll down in the page to Camera and turn on the tab that says; "Use camera when I broadcast". 
 

 

You can test the camera right there.  Good luck, I hope this fixes your problem.

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3 Posts

04-21-2020

CA

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Re:IdeaPad Flex 14-IWL built in camera not working

2020-05-08, 14:07 PM

Mine has become the worst sort of problem in that it is random and intermittent.  I can say that when the camera does work randomly, the Device Manager lists it as a "Integrated Camera" with the correct driver.  When it chooses not to work, it is listed as "PC Camera" under the device manager with a generic Microsoft driver.  I have not been able to identify what specifically, if anything, causes it to work or not.

 

Indeed it has literally changed states from working to non-working even while in use.  That is, sitting in a Skype meeting a poof - it reassigns itself to the non-working state.  This leads me to believe I have what is likely a hardware problem.

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1 Posts

06-10-2020

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Re:IdeaPad Flex 14-IWL built in camera not working

2020-06-10, 22:58 PM

I have been having the same issue since I received this laptop as a gift for this past Christmas. I have tried everything with zero results.

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3 Posts

04-21-2020

CA

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Re:IdeaPad Flex 14-IWL built in camera not working

2020-07-15, 17:15 PM

Anyone make any progress on this?

 

I've given up and have moved to trying to get it fixed under warranty - will see how that goes I guess.

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1 Posts

08-27-2020

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Re:IdeaPad Flex 14-IWL built in camera not working

2020-08-27, 19:51 PM

I had the same issue. From my research, if you hit the F8-key it turns the camera back on. This worked for me. I have provided the link below.

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/flex-series/flex-2-14-notebook-lenovo/80fj/solutions/ht118432

 

Please provide feedback if it works. 

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