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1 Posts

07-12-2020

United States of America

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IdeaPad Flex 5 14ARE05 Pen / touch causes system to halt and freeze.

2020-07-12, 19:51 PM

Dear all,

 

I have recently purchased the Lenovo Flex 5 14' 14ARE05 for the purpose of teaching, so the pen input is of primary usage. However after testing it, the computer will freeze up and become not responsive after using the pen input on applications like OneNote. Sometimes I can write for a while without it seizing up. However it is a persistent problem and happens constantly. I tried many combination of updating the pen driver from the Lenovo website, and enabling / disabling the pen input from the Device manager. But nothing seems to help. Any ideas? ( PS I also found a similar link about deleting and replacing sys files, but that didn't do the job either...) Thank you for your time.

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1 Posts

08-22-2020

United States of America

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Re:IdeaPad Flex 5 14ARE05 Pen / touch causes system to halt and freeze.

2020-08-22, 22:46 PM

We're experiencing this same issue.  Did you find any fix?

 

I'm looking at the following post as potential solutions, haven't tried them  yet:

(checking for leftover McAffree AV or removing Intel Rapid Storage service):

https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Laptop-freezing-See-if-this-helps/td-p/639053?page=1 

 

 

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16 Posts

10-07-2020

United States of America

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Re:IdeaPad Flex 5 14ARE05 Pen / touch causes system to halt and freeze.

2020-10-07, 23:06 PM

Hello Boon-Soon,

 

I have similar persistent problem with the pen, in this case a frequently interruption connection, maybe short-time freezer. And also, I bought this laptop (IdeaPad Flex 5 14ARE05 16Gb-RAM Ryzen 4500U) for on-line board writing.

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16 Posts

10-07-2020

United States of America

11 Signins

155 Page Views

  • Posts: 16
  • Registered: ‎10-07-2020
  • Location: United States of America
  • Views: 155
  • Message 4 of 4

Re:IdeaPad Flex 5 14ARE05 Pen / touch causes system to halt and freeze.

2021-01-21, 1:58 AM

Have you bodies found  any solution? 😢

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