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10-04-2019

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IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-10-04, 12:16 PM

Hi.

 

I bought this laptop and i installed windows 10. But touchpad dosent work. 

 

I think the problem is windows 10 and the drivers of lenovo, cause when i tried to install ubuntu 18.4, touchpad worked fine.

 

Any solution?

 

I tried solution from other topics without success:

 

https://support.lenovo.com/us/en/solutions/ht505568

https://forums.lenovo.com/t5/Lenovo-IdeaPad-1xx-3xx-5xx-7xx/IdeaPad-L340-15IWL-Touchpad-device-settings-missing/td-p/4426997

 

Solved! See the solution
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1 Posts

11-19-2019

RO

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Re: IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-11-19, 16:02 PM

Same probleme here. Any solution?

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434 Posts

11-04-2019

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Re: IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-11-19, 16:26 PM

Hi All,

 

Welcome to Community Forums!

 

For the Touchpad issue, Press Fn+F6 or F6 to enable the touchpad.

 

Perform a Power Drain:

  • Shutdown machine 
  • Disconnect all devices and peripherals
  • Unplug AC adapter
  • Press and hold power button for 15-20 seconds
  • Plug in AC adapter and restart the machine

Reset BIOS to default:

  • Shutdown the machine
  • Press the Novo Button using a safety pin
  • Select BIOS Setup
  • Press F9 > Load Optimal defaults > hit Yes
  • Press F10 > Save and Exit changes > hit Yes

You can also try these steps for the Touchpad not working : https://support.lenovo.com/us/en/solutions/ht075464

 

Give us updates on how it goes.

 

Regards



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3 Posts

11-28-2019

BG

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Re: IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-11-28, 6:15 AM

Hi all,

I have the same problem with the same machine.

After Windows 10 instalation the touchpad doesn't work.

Tryed all described solutions above, but no success.

Under Ubuntu the tochpad working properly.

I hope Lenovo support working on this problem!

Regards,

N.Tanev

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434 Posts

11-04-2019

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Re: IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-11-28, 13:58 PM

Hi All, 

 

Thanks for replying.

 

You can try to reinstall the Touchpad driver and see if that works. Make sure that you have a working external mouse.

 

Follow the steps below:

Download the Synaptics or Elan Touchpad driver on the support site: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-s-series-netbooks/s145-15iwl/downloads/driver-list/component?name=Mouse,%20Pen%20and%20Keyboard .

Just type in the Serial Number then hit search. Go to Drivers and Software > Manual Update > Mouse, Pen and Keyboard. Then click on the download icon and save the file first.

 

Uninstall the current Touchpad driver:

  • Open Device Manager ( Right click on Windows start menu, then click on Device Manager)
  • In Device Manager, expand Mice and Other Pointing Device (you should have Synaptics or Elan touchpad driver)
  • Right click on the driver > uninstall > delete this device > hit Ok

Go back to the downloaded file of the Touchpad driver. Open and install the file. After installation, restart the computer and test.

 

Give us an update on how it goes.

 

Regards

 



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3 Posts

11-28-2019

BG

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Re: IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-11-28, 16:07 PM

Already tryed this solution, do not work.

The istalation was done in this sequince:

  • Boot the USB Win 10 - format the hard disk.
  • After windows instalation, all drivers was downloaded from the Lenovo site, usig serial number.
  • BIOS update
  • Chipset driver
  • WLan driver
  • audio, video, camera, touchpad drivers.

The problem is that Win 10 do not recognize the touchpad at all. In device managaer , in Mouse and other pointing devices , the touchpad do not exsist at all, only external mouse.

 

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434 Posts

11-04-2019

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Re: IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-11-28, 21:45 PM

Hi  ,

 

Thanks for replying.

 

You can check on this thread with the same discussion about the touchpad not working. 

You can also try to perform System Restore and choose a restore point before the touchpad stopped working.

If System Restore won't fix it, try to check if the touchpad works in Safe Mode.

 

Give us an update on how it goes.

 

Regards



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3 Posts

11-28-2019

BG

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Re: IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-12-02, 6:24 AM

So, tryed all described solutions above, no success.

After update of Win10 - the touchpad started to work normaly, most propably the update fixed the problem.

0 person found this solution to be helpful.

This helped me too

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5 Posts

11-10-2015

US

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Re: IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-12-12, 14:23 PM

you can visit here for solution

youtu.be/STR9J_i1qOU

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1 Posts

12-27-2019

MK

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  • Message 10 of 31

Re: IdeaPad S145-15IWL - Touchpad not working (windows 10)

2019-12-27, 0:24 AM
Zdrasti Nikolay,

I have the same problem and bought today new laptop s145. win 10 is the ver 1511 os build 10586.0 and still not works. how to solve this should I wait for new upadate or what?

Blagodarya ti,
Boyan
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