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3 Posts

04-13-2021

India

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IdeaTab 520S - No Power at all issue

2021-04-13, 11:41 AM

I was working, power was low. So when i plugin the charger it's not showing any light. I tried with PIN to drain any static charge. But still no sign.

Last time also i had similar issue at that time tech support team suggested me some key combination after using those keys it's started.

Can someone help me on this?

 

 

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1748 Posts

01-08-2021

Philippines

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Re:IdeaTab 520S - No Power at all issue

2021-04-13, 12:42 PM

Hello HarrySidhu,

 

Welcome to the Community Forums.

 

Thank you for initiating a post in the Community. Please try to follow the troubleshooting steps below and see if you may have an option to isolate the issue. There might be a need for you to identify if the machine is undergoing power issue, a boot issue, or an internal hardware issue.

 

Perform a static discharge/power cycle
- Make sure there is still remaining battery power, able to power up the machine.
- Disconnect all cables and/or peripheral devices connected to the machine (ex. power cable, hdmi cable, external mouse/keyboard, flashdrives, etc).
- Ensure that device is powered/switched off.
- Press and hold down the power button for as long as 60 seconds to drain flea power or excess voltage.
- The machine should remain in off state.
- Find the Novo Button. How a Novo button should look like: https://support.lenovo.com/us/fr/solutions/ht062552 
- Access/click this by using an unfolded paperclip or by using something similar to the latter.

 

If the machine showed signs of life, please try to check which of the issues your machine might undergone.

 

No power -  machine has no signs of power light at all.
No post - machine has power indicator, try to test the capslock key for any light response - if no light response, this is a no post and the problem might be on the internal part of the machine.
No display - capslock responded and has power light indicator, try to connect an external screen to check possible signs of display.

 

Update us how it goes.

 

Regards.
Dex_Lenovo



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3 Posts

04-13-2021

India

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Re:IdeaTab 520S - No Power at all issue

2021-04-13, 13:11 PM

No power -  machine has no signs of power light at all.

Still no sign i tried above steps in sequence.

 

There is some key combination which uses some power backup, Can you help on this?

 

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2250 Posts

03-11-2020

Greece

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Re:IdeaTab 520S - No Power at all issue

2021-04-13, 13:48 PM

@ HarrySidhu wrote:

No power -  machine has no signs of power light at all.

Still no sign i tried above steps in sequence.

 

There is some key combination which uses some power backup, Can you help on this?

 

 

If the device has no signs of power light or sound (no life) after a static discharge then the motherboard has most likely short circuited and is in need of replacement.

 

Regards

 

Voithos



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3 Posts

04-13-2021

India

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Re:IdeaTab 520S - No Power at all issue

2021-04-14, 2:36 AM

Can you please provide Service Center Details?

Near Navi Mumbai. PIN 410210

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1748 Posts

01-08-2021

Philippines

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Re:IdeaTab 520S - No Power at all issue

2021-04-14, 15:54 PM

Hi HarrySidhu,

 

It may be worth a try to check for a nearby service facility here for you.

 

Regards.
Dex_Lenovo



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