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04-11-2017

United Arab Emirates

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Ideapad - 110-15ISK - Hardware scan failure - WHD01V002-RM8Y0E

2017-04-11, 19:37 PM

Lenovo Solution Center reported a hardware failure today in my ideapad - 110-15ISK, with the below message,

 

Result code: WHD01V002-RM8Y0E

Device: TOSHIBA MQ01ABD100 - 931.51 GBs.

 

I have no idea what this is, when went further the details were related to Storage Device (Target Read Test - Failed). Experts advice please.

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12460 Posts

11-30-2015

Philippines

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Re: Ideapad - 110-15ISK - Hardware scan failure - WHD01V002-RM8Y0E

2017-04-11, 20:28 PM

Hi arunvn , 

 

Welcome to the Community Forums. 

 

Result code: WHD01V002-RM8Y0E are best decoded by technical support using internal tool.

Lenovo Solution Center can be a bit sensitive on its scan but better if you back up all your data and call in tech support for recommendation. 

 

Likewise you can also run comparative harddrive test as described here on this article that you can try.

The test is to pre determine integrity level of the drive before it crash so that users have chance to back up their data before anything happens specially if you started having slow performance or freezing issue. 

 

Hope this help answer your query. 

 

Regards



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69 Posts

03-11-2017

United States of America

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Re: Ideapad - 110-15ISK - Hardware scan failure - WHD01V002-RM8Y0E

2017-04-11, 21:24 PM

The problem device is your hard drive. The best thing to do right now is run chkdsk to see if it can repair the issue:

 

How to Run CHKDSK in Windows 10

 

Good luck,

 

newlaptop

 

 

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