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3 Posts

11-27-2017

Germany

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Ideapad 710S Plus - laptop does not start (no noise, no screen, just black screen)

2017-11-27, 18:01 PM

Hello,

 

my Ideapad 710S Plus-13IKB does not power on anymore.

There is no noise and just a black screen. The keyboard also does not light up.

Yesterday evening I have just shut down my laptop regularly. Today it is not working anymore.

 

Since my laptop model does not allow to remove the battery, this is not an option for me as several support articles say.

When plugging in the power supply, the small LED light at the side of the laptop lights up. But besides of that, nothing happens.

The Novo button also does not work.

 

Model Name: 80W3

CPU: Intel i7-7500U 2.7G

RAM: 8 GB

SSD: 256 GB

Display 13.3" FHD

Battery: 4 cell

OS: Windows 10 Home 64-bit

 

Thanks for your help.

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3 Posts

11-27-2017

Germany

2 Signins

62 Page Views

  • Posts: 3
  • Registered: ‎11-27-2017
  • Location: Germany
  • Views: 62

Re: Ideapad 710S Plus - laptop does not start (no noise, no screen, just black screen)

2019-01-12, 14:19 PM
Hey, I actually had to contact the technical support und send in my laptop.
The problem had to do with the power supply but it got fixed! So I think it would be the best idea for you to get in contact with support.
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Re: Ideapad 710S Plus - laptop does not start (no noise, no screen, just black screen)

2017-11-27, 20:11 PM

So if you don't even see the Lenovo splash screen it means your PC is not even booting into the basic Bios startup. Sounds like you have some sort of hardware failure that requires repair. All the small LED lighting up tells me is that your power supply might be OK or at least supplying some sort of power still. However, this would be only a crude go/no go test that doesn't tell a story of what happened. I would call technical support and go over your options. 

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3 Posts

10-22-2018

India

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Re: Ideapad 710S Plus - laptop does not start (no noise, no screen, just black screen)

2019-01-09, 2:24 AM

Hey man.. I'm facing the same issue with same model.

Is yours solved ? if yes how ?

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3 Posts

11-27-2017

Germany

2 Signins

62 Page Views

  • Posts: 3
  • Registered: ‎11-27-2017
  • Location: Germany
  • Views: 62
  • Message 4 of 4

Re: Ideapad 710S Plus - laptop does not start (no noise, no screen, just black screen)

2019-01-12, 14:19 PM
Hey, I actually had to contact the technical support und send in my laptop.
The problem had to do with the power supply but it got fixed! So I think it would be the best idea for you to get in contact with support.

0 person found this solution to be helpful.

This helped me too

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