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LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-28, 3:42 AM

Had to replace the SSD and have looked to see if there was something I could do to allow the BIOS to recognized the new SSD. Figured the OEM part would work with this model (20FG). Starting to think that Lenovo is just sandbagging to destroy their consumer market.

 

The last BIOS update is really dated. Looked around on NEC's (parent manufacturer) japanese website to find a newer BIOS firmware, but got lost in the ridicilous amounts of arbitrary named models.

 

Looking for some help, Lenovo has no idea what they are doing. Asking them was an absolute test of patience.

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Re: LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-28, 9:33 AM

 wrote:

Had to replace the SSD and have looked to see if there was something I could do to allow the BIOS to recognize the new SSD.


I see that the Samsung PM961 is a PCI-E M.2 SSD.  I am not familiar with your model of laptop, but is it possible that your laptop accepts only a SATA M.2 SSD?

 

Look in the "Hardware Maintenance Manual" (HMM) for your laptop model and see what model M.2 SSDs are listed as being compatible.  Then use the internet to find out what interface they use.  If all of the compatible M.2 SSDs are SATA, and none are PCI-E, it is a fair bet that your laptop does not support PCI-E SSDs.

 

-- from CyberSimian in the UK

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Re: LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-28, 11:51 AM

NGFF m.2 SSD's have both SATA and PCI-E protocols and can be used in either configuration.

 

The BIOS shows "SATA port 3" and "PCIE port6"

 

This drive that I installed into the LaVie can be seen by the Windows 10 installation setup.

 

That being said, I'm fairly positive that the original SSD (MZMTE256HMHP-000L1) configuration is mSATA and PCI-E.

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Re: LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-28, 16:17 PM

Hi,

 

I'm not going to be able to answer your base question, but I'm puzzled by a couple of things:

 

First, m.2 SSDs don't have both SATA and PCIe protocols - at least I've never seen one.  It's one or the other.  Some m.2 sockets in some machines support both.

 

Per The Google, the Samsung 960 (pm961) is m.2 PCIe.  The MZMTE256HMHP-000L1 is mSATA.  Different form factors, different sockets.  Are there two different SSD sockets on the planar, or  is one of those part #s incorrect?

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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Re: LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-28, 17:02 PM

Hi,

 

Thanks for responding.

 

Yeah, I am refering to the socket connector on the machine. It is an M socket only, and from the BIOS it shows PCI-E and SATA ports. I'm having trouble getting information on this computer, because it's an NEC machine and technically not a Lenovo.

 

The fact that the Windows installation (via USB) can see the drive means hardware does in fact support the m.2 PCI-E. The reason why I was hunting down BIOS updates from NEC is because I fear that Lenovo has been extremely negligent with supporting this computer, and as a result the current "2.0" BIOS update doesn't provide the means to register the drive or doesn't have the correct driver for booting. 

 

I'm sorry if I haven't made it clear, but the main issue at hand is that the computer will not boot from the new drive. I can install Windows on the drive, but the BIOS will never boot from it. Apologies for the misunderstanding.

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Re: LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-28, 18:10 PM

Your machine diagram is here:

https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/lenovo_lavie_hmm_v1/0586401_a1.htm

The part HD-1, if you click on it, shows this:

MZNTE256HMHP-000L1

It is a PM851 Sata.

 

 

 

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Re: LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-28, 21:04 PM

This is what I have found as well.

 

The MZNTE256HMHP-000L1 is no longer availible for sale.

 

There are two issues with that you have stated regarding the m.2 compatibility:

 

Why does the BIOS have a PCI-E port listed for a SSD drive?

 

Also, how is the Windows installation utility able to recoginize the drive?

 

I appreciate your input, but it's difficult for me to believe that the computer is only mSATA capable. I would like to use the drive that I have because I already own it. I would like to exhaust the possibility before I spend a sizable amount of money for an obsolete SSD. 

 

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Re: LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-28, 21:16 PM

My WAG is that the planar is also - or could be as designed - used in other applications, with other BIOSen, and that slot has hardware support for both PCIe and SATA (NOT mSATA!).

 

The machine in Lenovo form only supports SATA m.2 drives in BIOS.  You can see it in Windows because by then Win drivers have taken over and probe the hardware on their own - they're not relying on BIOS hooks at that point.

 

I have a TPY 370 that does a similar thing with the m.2 WWAN slot if I put an SSD in it. No BIOS support, not bootable, but perfectly usable in Windows.

 

Again, this is pure speculation on my part.  It's very unlikely that Lenovo has a BIOS that provides PCIe support - but more power to you if you can find one.

 

Good luck,

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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  • Message 9 of 14

Re: LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-28, 22:36 PM

No luck with using the firmware update for the SSD controller that Lenovo released for the other machines of this era?

It’s a shot in the dark, but I thought it might be worth looking into

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Re: LaVie Z HZ-550 SSD not seen in BIOS (Samsung 960 (pm961))

2018-08-29, 22:29 PM

If you take a picture(s) of your BIOS screen(s), and post them, that would help.

 

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