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09-15-2020

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Lenovo IdeaPad Flex 14 Not Shutting Down Correctly

2020-09-15, 19:21 PM

My IdeaPad Flex 14 sometimes does not shut down correctly. Last night I turned it off/ pressed the shut down button at 50% battery. When I turned the laptop on this morning, it was at 19%. Why is the laptop not shutting down even though the screen is off and the battery light is not on. It seems like it is loosing battery when off. I updated my BIOS yesterday to the most recent version and this computer is new from June. 

 

Please help!

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11804 Posts

11-30-2015

PH

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Re:Lenovo IdeaPad Flex 14 Not Shutting Down Correctly

2020-09-15, 20:41 PM

Hi Sarah9876,

 

Welcome to the Community Forums.

 

There are features that maybe enable on your model while it is off.

 

Perhaps you can try checking on the BIOS and see under Configuration tab to disable some features like AOAC, Always on USB and Charge in battery mode.

 

Save and exit then have it charge and observe.

 

I hope this helps answer your query.

 

Update us how it goes.

 

Regards

 



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3 Posts

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Re:Lenovo IdeaPad Flex 14 Not Shutting Down Correctly

2020-09-16, 0:07 AM

Hello,

 

Thanks for the advice? Where is the configuration tab located to turn these off? I cannot find them.

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11804 Posts

11-30-2015

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Re:Lenovo IdeaPad Flex 14 Not Shutting Down Correctly

2020-09-16, 12:36 PM

Hi Sarah9876,

 

This should be in the BIOS itself.

 

You should check out the tabs on top as Configuration would be the second after the General Information page on most BIOS version.

 

Share us the screen shot if you have the time.

 

Regards



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3 Posts

09-15-2020

US

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  • Posts: 3
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  • Location: US
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  • Message 5 of 5

Re:Lenovo IdeaPad Flex 14 Not Shutting Down Correctly

2020-10-11, 20:42 PM

I fixed this issue by turning off the Always Charge USB and turning off the fast startup option in battery settings. Thank you!

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