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2 Posts

12-30-2017

India

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Lenovo Ieapad 320 Hinge Problem

2018-02-21, 15:22 PM

I have been using lenovo ideapad 320 from couple of moths. But from last few days, a sound is coming from the right hinge while fliping the screen. The laptop is in worrenty condition. I just want to know, how much time it will take to change that hinge or else you can suggest me a better solution. 

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12703 Posts

11-30-2015

Philippines

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Re: Lenovo Ieapad 320 Hinge Problem

2018-02-21, 15:48 PM

Hi YOGESHWARD,

 

Welcome to the Community Forums.

 

It would be best to call in technical support as they would be able to approximate repair duration and options available for your machine.

 

This would depend on the available service center in your location as generally standard time is 3-5 business days from the time it was received in the repair centers. This again varies with the location and service center.

 

Hope this helps answer your query.

 

Regards



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1 Posts

06-18-2021

United States Minor Outlying Islands

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Re:Lenovo Ieapad 320 Hinge Problem

2021-06-18, 22:06 PM

I have the same product Lenovo Ideapad 320 touch and so does 2 of my friends. And all of us have had the same issue with the right side hinge. First clicking and getting stuck and eventually breaking on all 3 products.  We just carefully glued the pieces together but eventually this fix failed numerous times. So we all just continue to fix and refix because the down time plus the cost of repair is not worth it. Hope you have better luck with your product. Humm this vary well might be a defect in the product assembly ?

 

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4195 Posts

01-08-2021

Philippines

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Re:Lenovo Ieapad 320 Hinge Problem

2021-06-21, 11:19 AM

Hi @tbengtson20 

 

Sorry to know about experiencing such occurrence on the machine. The damage that transpired with the laptop relies as well in how the machine was used, how often it is used, the number of times device is being opened and closed, moving the device from often one place to another, the force in opening the laptop including the angle it is widely adjusted, and on the environment it is entirely used. It might've been a good step to reach out to the technical team on your region at the early signs of this issue for it to be addressed in an early stage.

 

Regards.
Dex



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