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2 Posts

09-10-2020

United Kingdom of Great Britain and Northern Ireland

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Lenovo flex really poor camera image quality

2020-09-10, 21:38 PM

Hi I have just bought brand new lenovo flex 5 14" AMD 5 and am seriously shocked at the terrible camera quality - it is so grainy - like an old analogue TV with really dull colour. I have tried changing settings in Vantage but all I can do is adjust contrast and brightness and it does not make the image any clearer. I am shocked that any new laptop can have such a bad camera.. I have never seen such a bad image.. Is there a problem or anything I can do about this as I need a clear picture for zoom calls etc and can barely be seen clearly.. Really disappointed/ concerned! Don't want to have to return it as I like the laptop otherwise..

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17 Posts

08-31-2020

Russian Federation

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Re:Lenovo flex really poor camera image quality

2020-09-11, 6:36 AM

@ Koalalalah wrote:
 

 

Hi I have just bought brand new lenovo flex 5 14" AMD 5 and am seriously shocked at the terrible camera quality - it is so grainy - like an old analogue TV with really dull colour. I have tried changing settings in Vantage but all I can do is adjust contrast and brightness and it does not make the image any clearer. I am shocked that any new laptop can have such a bad camera.. I have never seen such a bad image.. Is there a problem or anything I can do about this as I need a clear picture for zoom calls etc and can barely be seen clearly.. Really disappointed/ concerned! Don't want to have to return it as I like the laptop otherwise..

 

Hi, @Koalalalah!

 

In your case, the best way is to buy an external cam. It also would improve the sound quality)

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1 Posts

09-11-2020

Canada

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  • Message 3 of 12

Re:Lenovo flex really poor camera image quality

2020-09-11, 11:38 AM

Hi,  I have a ideapad 3 and and I looking through this forum to see if anyone else thought the camera is super bad!  My image is all pixelized, I plud in an old Logitecg webcam and the image was crisp.  I can't believe they could put such a low quality camera on a laptop like this...makes me want to return it.

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1 Posts

01-01-2021

United States of America

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Re:Lenovo flex really poor camera image quality

2021-01-01, 22:37 PM
I bought a good external cam. Didn't change a thing. My zoom image is clear, but lacks color. My face looks greyish.
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1 Posts

01-13-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo flex really poor camera image quality

2021-01-13, 16:45 PM

Hi! Did you ever find a way to fix this? I have this exact laptop as well and have the same problem, really need a laptop for my online university course and have to have my camera working as I'm doing acting.

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1 Posts

01-30-2021

United States of America

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  • Message 6 of 12

Re:Lenovo flex really poor camera image quality

2021-01-30, 1:19 AM

I have to agree. I am having the same issue. It’s 2021. We should not have to go buy an external camera if there is one built into the laptop already. Sold me something I can’t use.

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2 Posts

09-10-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 7 of 12

Re:Lenovo flex really poor camera image quality

2021-01-30, 13:28 PM

I have yet to try an external cam and never got a response from Lenovo as to why the camera is so bad or what might be done about it.. It's a mind boggler, I have literally never experienced a camera image so bad in the history of cameras, so its quite amazing someone managed to make one so bad.....only guess its a size thing? :/ 

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1 Posts

06-21-2021

United States of America

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  • Message 8 of 12

Re:Lenovo flex really poor camera image quality

2021-06-21, 0:31 AM

I'm having the same problem.  I got this computer for my birthday and it works great.  Then I get ready to have a Teams meeting and the camera quality is abysmal.  I checked the settings and it is on 720p with 30 fps.  The color is very washed out even if I connect it via HDMI to another display.  I have desktop lighting so that is not the issue.  My drivers are up to date.  Has anyone had an luck getting a better quality image without buying an external webcam?

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3 Posts

06-01-2021

Myanmar

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  • Message 9 of 12

Re:Lenovo flex really poor camera image quality

2021-06-27, 3:49 AM

Same here! I have the Lenovo Ideapad 3 and the camera is very bad than I thought. The camera quality is only 480p. Very bad when I use video calls.

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1 Posts

08-09-2021

Indonesia

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  • Message 10 of 12

Lenovo flex really poor camera image quality

2021-08-11, 17:47 PM
Hello I have same problem and it is annoying. I tried different quality from 0.2MP to 0.9MP, but no difference. Even the chat representative from Lenovo admited. But after I explained the picture was from 3 different resolution, but no difference in quality, he told me that the cam was build like that from the factory, and all Lenovo's laptop have same basic camera. It didn't make sense and sounds like an excuse. My sister's Lenovo Yoga with 720p 0.9mp has far much better quality than mine. I know that buy external camera will solve it, but I am wondering if this is hardware failure or something like that. Manufacturer of Integrated Camera on my laptop is from SONIX. My sister's Lenovo Yoga is from SunPlusIT. I guess if yours also from Sonix, it maybe quality from that manufacturer is that bad.
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